Neelesh Dubey

Conditional existence..

[Neelesh Dubey @neeleshd0]

@reliancejio @JioCare do not tell me about active connection, tell me about my advance bill payment refund. Your customer support, field teams have no clue about it.

[Neelesh Dubey @neeleshd0]

@JioCare Here is relocation request which your team has no clue about - LR00001E2NTZ.already paid advance bill for year on my old connection. Do not tell me about active connection tell me about how would I receive refund of advance payment I have done on my old account

[Neelesh Dubey @neeleshd0]

@JioCare Here is relocation request which your team has no clue about - LR00001E2NTZ.already paid advance bill for year on my old connection. Do not tell me about active connection tell me about how would I receive refund of advance payment I have done on my old account

[Neelesh Dubey @neeleshd0]

@JioCare Here is relocation request which your team has no clue about - LR00001E2NTZ.already paid advance bill for year on my old connection. Do not tell me about active connection tell me about how would I receive refund of advance payment I have done on my old account.

[Neelesh Dubey @neeleshd0]

@JioCare Here is the relocation request which your team has no clue about - LR00001E2NTZ. already paid advance bill for year on my old connection and there is no track of the relocation request. Complaint registered with National Consumer Helpline (Grievance ID: 9732050)

[Neelesh Dubey @neeleshd0]

@JioCare @JioCare Durgesh & Habiba - never got a reply on this, been 16 days.

[Neelesh Dubey @neeleshd0]

@reliancejio @JioCare Complaint registered with National Consumer Helpline (Grievance ID: 9732050 )

service is pathetic, and your complete lack of accountability is unacceptable.

[Neelesh Dubey @neeleshd0]

How much more time would you need @JioCare its been 10 days of radio silence and a customer stranded

[Neelesh Dubey @neeleshd0]

@JioCare @JioCare That is a joke. Here is the relocation request which your team has no clue about - LR00001E2NTZ. Only respond once you have enough details and not shooting in the dark.

[Neelesh Dubey @neeleshd0]

How much more time would you need @JioCare its been 10 days of radio silence and a customer stranded

[Neelesh Dubey @neeleshd0]

How much more time would you need @JioCare its been 10 days of radio silence and a customer stranded

[Neelesh Dubey @neeleshd0]

Worst service by @JioCare Requested relocation of my JioFiber connection. They promptly cut my existing connection & took advance payment, but have left me completely stranded for a week now. I have spoken to 10+ customer care reps and 3 senior desk supervisors. Result? ZERO.

[Neelesh Dubey @neeleshd0]

Yet to receive any response from the team on the old device pickup and new installation. Pathetic service,

[Neelesh Dubey @neeleshd0]

@JioCare What is the ETA?

[Neelesh Dubey @neeleshd0]

@DeepKalraMMT @Rajesh_Magow

[Neelesh Dubey @neeleshd0]

@makemytrip your voicebot "accidentally" cancelled my entire trip, and now your agents are doing nothing but making excuses. I’ve been harassed with conflicting info while supervisors dodge accountability. This is professional negligence. Provide a status NOW. #CustomerHarassment

[Neelesh Dubey @neeleshd0]

@arindam___paul Jars stopped working.

[Neelesh Dubey @neeleshd0]

@Zoomcar_India @Zoomcar_India Can you pls contact me at my registered mobile number to sort this out. The app says the refund has been credited which is absolutely not correct.

[Neelesh Dubey @neeleshd0]

@Zoomcar_India Hi team, it's been 8 days but I haven't received my refund. As per your policy, you guys told me that I'll get my refund in 5-7 working days. You have no customer support and chatbot is pretty much useless. Can't wait anymore. Please contact me at my reg. mob no.

[Neelesh Dubey @neeleshd0]

@Zoomcar_India can you pls look into this at once. It is turning out to be a harrowing experience now. Booking id: JPSNICVN3

[Neelesh Dubey @neeleshd0]

@usernamedekhlo @Zoomcar_India @ZoomcarPUN Exactly same issue. Its been 11 days for me and still waiting for the refund. No customer support whatsoever, disastrous first experience. @Zoomcar_India can you address this on priority.

[Neelesh Dubey @neeleshd0]

@Zoomcar_India Hi team, it's been 8 days but I haven't received my refund. As per your policy, you guys told me that I'll get my refund in 5-7 working days. You have no customer support and chatbot is pretty much useless. Can't wait anymore. Please contact me at my reg. mob no.

[Neelesh Dubey @neeleshd0]

@Zoomcar_India Hi team, it's been 8 days but I haven't received my refund. As per your policy, you guys told me that I'll get my refund in 5-7 working days. You have no customer support and chatbot is pretty much useless. Can't wait anymore. Please contact me at my reg. mob no.