🚨 @SMFGGrihashakti@NHB — URGENT HELP NEEDED
We purchased a property from the owner, who had an existing loan with SMFG Grihashakti and has now absconded.
@SMFGGrihashakti I am now pursuing this matter through the appropriate legal channels and sincerely hope your team will support me and help bring this matter to a fair and timely resolution.
🚨 @SMFGGrihashakti@NHB — URGENT HELP NEEDED
We purchased a property from the owner, who had an existing loan with SMFG Grihashakti and has now absconded.
@SMFGGrihashakti I am now pursuing this matter through the appropriate legal channels and sincerely hope your team will support me and help bring this matter to a fair and timely resolution.
@SMFGGrihashakti I received another email from your team, but unfortunately, it repeats the same response without providing a clear resolution. I also met Manoj in person, but I still haven’t received any assurance or clarity about the next steps.
@SMFGGrihashakti@SMFGGrihashakti, We have all the required documents and have already provided them at your Thane branch. What is stopping you from scheduling a meeting and working with us toward a proper resolution?
@SMFGGrihashakti I’ve sent you a message in DM. Please review and take action on it as soon as possible. I’d really appreciate your help in getting this resolved quickly and avoiding any further inconvenience to the customer.
We are genuine purchasers and are READY TO PAY the legitimate outstanding loan amount, yet we are being pressured and denied the property due to the previous owner's default.
Why should an innocent buyer suffer for someone else's loan?
@AxisMaxLifeIns How many days will you take to prioritize this? I am hopeless with #Axis#Max#Life. Really pathetic experience. My new premium keeps adding, but the issue is not resolving. #WTF support
@AxisMaxLifeIns This has been dragging on for over a year. Despite multiple written complaints, my issue is still unresolved and incorrect charges, including ~₹5,000 LCP, have not been corrected. I continued the policy in good faith even after it was misrepresented to me.
@AxisMaxLifeIns When will your team prioritize this? It has already been two to three days since I posted my tweet. I am extremely disappointed with the level of support, which is why I felt compelled to raise this publicly.