Neil Leaky

[Neil Leaky @neilleacock]

@easyJet I have submitted an online wen form for a voucher as my mum can no longer fly on Thursday as planned. It says a response due in 7 days but I need to know sooner if the voucher can be issued and her flight cancelled please if you can help?

[Neil Leaky @neilleacock]

@SkyHelpTeam Or if you can escalate something to the network team to remind them of this issue and to have it resolved today, please send them such message. Thank you

[Neil Leaky @neilleacock]

@WeAreOpenreach hi I need an update on an issue I have currently with my sky broadband. @SkyUK advised the issue is external at your end but it has been 1 week of no WiFi and was caused by our engineers working in my street. I need to know when it will be fixed ASAP pls

[Neil Leaky @neilleacock]

@SkyHelpTeam Yes that’s fine but that was raised early on Sat morning. That’s over 72 hours now with network team and still 11 days in total of no broadband. So I would like a contact name or number to escalate this pls. I have no faith this will be resolved today otherwise

[Neil Leaky @neilleacock]

@SkyHelpTeam I need to escalate this higher up to get resolved today. Can you help me do that? I cannot go a 12th day with no internet

[Neil Leaky @neilleacock]

@SkyHelpTeam I have called your team 6 times in 11 days. No one seems to be able to fix it. Passed about to different oeople@with a different opinion. It currently is woth network team who don’t have a number or escalation person apparently but they have had it since Saturday

[Neil Leaky @neilleacock]

@SkyHelpTeam Can you please contact me about this. Issue still not resolved. Openreach closed the ticket, call handler told me it was a router issue which has not worked with new router and next handler said network teams issue. It’s been 11 days since I reported this. 11 days of no B’bnd

[Neil Leaky @neilleacock]

@SkyHelpTeam

[Neil Leaky @neilleacock]

@SkyHelpTeam I see no contact details in the link provided? Just an engineer will be booked. What concerns me@is that this is 7 days since I reported it and no engineer arrival time is confirmed and zero progress has been made. I will not accept this being pending on Monday as I need internet

[Neil Leaky @neilleacock]

@SkyHelpTeam Ok thank you. On Saturday the lady told me 2-3@working days. I don’t have a backup and so 5 days not working is far from ideal. Is there N alternative today or can you chase openreach / provide me with their details to contact directly as I need to know a timeframe

[Neil Leaky @neilleacock]

@SkyHelpTeam Happened Friday but reported Saturday. Zero indication how long this will take. I have not been able to work feom@home or watch tv services etc at home all week

[Neil Leaky @neilleacock]

@OpenreachHelp

[Neil Leaky @neilleacock]

@VELUXGBI Thank you. Have ordered this now

[Neil Leaky @neilleacock]

@VELUXGBI hi - can you tell me which colour this is from your website pls?

[Neil Leaky @neilleacock]

@AskNationwide for a chaps transfer over 10k, is online quicker at processing the transfer than via branch in terms of the recipient receiving the money quicker pls?

[Neil Leaky @neilleacock]

@SG_SkyGarden hi do you release tickets in advance if any no shows or cancellations? Trying to go Saturday but I see it is currently sold out

[Neil Leaky @neilleacock]

@IKEAUK @IKEAUKSupport I have sent dm to @IKEAUKSupport previously but no response or update. Have just sent a new one linking back to the previous message

[Neil Leaky @neilleacock]

@IKEAUK hi I ordered a product (art no: 601.931.28) that was missing a key part (the green insert). Store isn’t open yet in my area and I can’t source the spare part on your website - nothing coming up. Pls can you help?

[Neil Leaky @neilleacock]

@IKEAUK @IKEAUKSupport Thanks @IKEAUKSupport please can you send me a private dm regarding my previous message

[Neil Leaky @neilleacock]

@IKEAUK How much longer for a response@on this issue please? Still not sorted