Neil Smith

[Neil Smith @neilsmith1968]

@OctopusEnergy Hi. Has the intelligent octopus go 6 hour limit started yet? The publicity material all says “before the end of January” and “you will receive an email before it takes effect”. It’s past the end of January and I haven’t had an email. Thanks

[Neil Smith @neilsmith1968]

@AvantiWestCoast Any update on the 17.43 Liverpool Lime Street to London Euston? The websites are saying delayed but with no indication of how long. I want to join at Runcorn.

[Neil Smith @neilsmith1968]

@Towergate DM sent as requested. Please be aware that after 15 months of calling the helpline and emailing with little response or action we are happy to share further updates here. Latest emails below. I haven’t had the urgent call requested a month ago. I called again on Monday this week

[Neil Smith @neilsmith1968]

@JPayne56963348 @Towergate I can believe it. They hadn’t managed to repair damage from a water leak in our property for over 12 months. They then appointed a loss adjuster who snooped around asking questions about whether the tenant had a job. It’s now 16 months and they are doing nothing. Appalling

[Neil Smith @neilsmith1968]

The card was from a country with high bureaucracy and it won’t be possible for me to retrieve the money if it is refunded there as I am no longer in the country.
I’ve had 3 online chats, sent an email & called the customer services line 3 times which say too busy and cuts me off

[Neil Smith @neilsmith1968]

@askryanair Hi. I’ve been offered a refund due to a flight time change. I don’t want a voucher and want a cash refund BUT I have moved country and closed the card and bank account used to make the booking. I can provide new bank details and ID

[Neil Smith @neilsmith1968]

First family swim in the pool

[Neil Smith @neilsmith1968]

Cheers Dan! Well done! (sorry it is rubbish American beer but you take what you can get here!)

[Neil Smith @neilsmith1968]

@watsonspeed @ChristinaFord5 Thanks. I was looking for an alternative form of transport until I get my driving licence! See you in Dubai!!!

[Neil Smith @neilsmith1968]

@ChristinaFord5 They look great. Looking forward to the progress photos. Happy growing!

[Neil Smith @neilsmith1968]

@watsonspeed Happy Birthday Rob! Great way to spend it!!! Enjoy the rest of your day.

[Neil Smith @neilsmith1968]

@jackcronton It looks great!!!

[Neil Smith @neilsmith1968]

@jackcronton. It looks great and the blue skies look lovely! Enjoy the rest of your week.

[Neil Smith @neilsmith1968]

@watsonspeed Looks fantastic. Good to see the lovely blue skies! Have a great time!!!

[Neil Smith @neilsmith1968]

@ajspeedsmith @ChristinaFord5 Oh well. We will have to do it all over again and remember the photo this time!

[Neil Smith @neilsmith1968]

Wot! No Travelbag!!!

[Neil Smith @neilsmith1968]

@ChristinaFord5 Thanks Christina. It has just started to ease up. Hopefully will be ok now! :-)

[Neil Smith @neilsmith1968]

@watsonspeed. Looking Cool... the Royal Guard that is!

[Neil Smith @neilsmith1968]

Hurray!!!! Brilliant. Well done Ems!!!

[Neil Smith @neilsmith1968]

@ChristinaFord5 Hi Christina. Thanks for that. Looking forward to seeing you at the weekend! Cheers Neil x