@SP_EnergyPeople 4th try. call centre won’t take calls but attempt to self serve online tells me to call. Your webchat is automated, in a loop so can’t speak to a person. You’ve missed 3 of your promises and complaints not called twice as agreed. Let’s DM because it’s ridiculous
@SP_EnergyPeople can you contact me urgently to confirm new rate. We are on comfort control plus and receiving mixed messages from contact team. Your latest update online suggests our bill will be around £8k per year. That can’t be right.