Service Task Team//Next

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[Service Task Team//Next @nextofficials_]

@StephyAsh84 @StephyAsh84 Hello,
We’re truly sorry to read this. This is certainly not the experience we aim to provide.

So we can better understand what happened and assist you properly, we kindly ask you to send us a private message with more details about your situation.

[Stephanie D @StephyAsh84]

@nextofficial good morning, I am still waiting on a refund for a click and collect order that has been returned to your warehouse. When can I expect this please? The order arrived in store on 17th May.
Many thanks

[Service Task Team//Next @nextofficials_]

@StephyAsh84 Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[Stephanie D @StephyAsh84]

@nextofficial good morning, I am still waiting on a refund for a click and collect order that has been returned to your warehouse. When can I expect this please? The order arrived in store on 17th May.
Many thanks

[Service Task Team//Next @nextofficials_]

@____CJ______ @____CJ______ Hello,
We’re truly sorry to read this. This is certainly not the experience we aim to provide.

So we can better understand what happened and assist you properly, we kindly ask you to send us a private message with more details about your situation.

[CJ 🍉🌈 @____CJ______]

I swear @nextofficial furniture is the most expensive furniture we own, but nearly every single piece has fallen to bits. Bronx TV unit, Bronx drawers and Bronx bed have all broken within 5 years of owning them. The build quality is non existent. IKEA is better honestly!!!

[Service Task Team//Next @nextofficials_]

@____CJ______ Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[CJ 🍉🌈 @____CJ______]

I swear @nextofficial furniture is the most expensive furniture we own, but nearly every single piece has fallen to bits. Bronx TV unit, Bronx drawers and Bronx bed have all broken within 5 years of owning them. The build quality is non existent. IKEA is better honestly!!!

[Service Task Team//Next @nextofficials_]

@____CJ______ @____CJ______ Hello,
We’re truly sorry to read this. This is certainly not the experience we aim to provide.

So we can better understand what happened and assist you properly, we kindly ask you to send us a private message with more details about your situation.

[CJ 🍉🌈 @____CJ______]

Absolutely falling to bits and the drawer has chargers and a pack of cards in it, wtf @nextofficial !!!

[Service Task Team//Next @nextofficials_]

@____CJ______ Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[CJ 🍉🌈 @____CJ______]

Absolutely falling to bits and the drawer has chargers and a pack of cards in it, wtf @nextofficial !!!

[Service Task Team//Next @nextofficials_]

@lizlaneOfficial @lizlaneOfficial Hello,
We’re truly sorry to read this. This is certainly not the experience we aim to provide.

So we can better understand what happened and assist you properly, we kindly ask you to send us a private message with more details about your situation.

[❤️❣Lizlane❣❤️ @lizlaneOfficial]

@nextofficial please can you tell me what is the point in selecting a specific delivery day when placing an order and just ignoring it and sending it whenever you want. Two deliveries in the last 2 weeks have been delivered sooner than requested on the order app.

[Service Task Team//Next @nextofficials_]

@lizlaneOfficial Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[❤️❣Lizlane❣❤️ @lizlaneOfficial]

@nextofficial please can you tell me what is the point in selecting a specific delivery day when placing an order and just ignoring it and sending it whenever you want. Two deliveries in the last 2 weeks have been delivered sooner than requested on the order app.

[Service Task Team//Next @nextofficials_]

@FreyaVanadiss @FreyaVanadiss Hello,
We’re truly sorry to read this. This is certainly not the experience we aim to provide.

So we can better understand what happened and assist you properly, we kindly ask you to send us a private message with more details about your situation.

[Hag Wife 🦇 / Freya Vanadiss 🎗️ @FreyaVanadiss]

@nextofficial a week ago you delivered the wrong bed to us. We have repeatedly provided evidence it’s the wrong bed, labeled as the right bed, and that we’re away for 2 weeks now so can’t arrange collection or delivery until we return, and yet every day we get another demand for evidence, or another ‘booked collection of the wrong headboard only’ for when we are away.

Note to my followers: don’t buy furniture from Next! At this rate I’m cancelling the order completely.

[Service Task Team//Next @nextofficials_]

@FreyaVanadiss Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[Hag Wife 🦇 / Freya Vanadiss 🎗️ @FreyaVanadiss]

@nextofficial a week ago you delivered the wrong bed to us. We have repeatedly provided evidence it’s the wrong bed, labeled as the right bed, and that we’re away for 2 weeks now so can’t arrange collection or delivery until we return, and yet every day we get another demand for evidence, or another ‘booked collection of the wrong headboard only’ for when we are away.

Note to my followers: don’t buy furniture from Next! At this rate I’m cancelling the order completely.

[Service Task Team//Next @nextofficials_]

@Smith_Shell_ @Smith_Shell_ Hello,
We’re truly sorry to read this. This is certainly not the experience we aim to provide.

So we can better understand what happened and assist you properly, we kindly ask you to send us a private message with more details about your situation.

[. @Smith_Shell_]

@nextofficial Hiya - I ordered something in store for store delivery but it has passed its collection date and I haven’t received a message to say it’s ready to collect yet. Can you help, please? Thanks!

[Service Task Team//Next @nextofficials_]

@Smith_Shell_ Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[. @Smith_Shell_]

@nextofficial Hiya - I ordered something in store for store delivery but it has passed its collection date and I haven’t received a message to say it’s ready to collect yet. Can you help, please? Thanks!

[Service Task Team//Next @nextofficials_]

@thedinkydrinky @thedinkydrinky Hello,
We’re truly sorry to read this. This is certainly not the experience we aim to provide.

So we can better understand what happened and assist you properly, we kindly ask you to send us a private message with more details about your situation.

[Madremia27 @thedinkydrinky]

@nextofficial I have a complaint, can I speak to a human please?