Nicola Gear

[Nicola Gear @ngear43]

@flyethiopian so far terrible communication after a flight cancellation yesterday. You have emailed and told everyone to be at Heathrow for a flight at 11 and so far no check in. Every single service representative has given us different information and there are no staff here!

[Nicola Gear @ngear43]

@Ryanair 11 working days and still no refund into my bank account! Where is my money? 5 months of battling with your company and its incompetent ‘customer care’ team. 4 phone calls yesterday and each one the phone line was cut off. Can’t even answer an email properly!

[Nicola Gear @ngear43]

@Ryanair 2 months down the line still no refund for flights. Still no response from customer services. 3 phone calls, 2 online chats cancelled, information having to be repeated over and over again. Forms you are sending not working. Does legal action need to be taken?

[Nicola Gear @ngear43]

@askryanair I have been waiting for my flight refund since the 29th October, still nothing. I also lodged a complaint on that day and funnily enough no response. Can someone contact me please?

[Nicola Gear @ngear43]

@karldaly1 @Ryanair Glad you have had a positive response. I have just spoke to a woman about sorting a refund and she was extreme rude and then put the phone down! Turns out the next advisor had no clue how to sort my issue either! @Ryanair very poor service won’t be flying again with you!

[Nicola Gear @ngear43]

@Virgin_TrainsEC disgusting service this morning! Piling more and more people on a packed train leaving majority sitting on the floor! I didn’t pay over £100 to be sitting on the floor! 25 min delay waiting to sort out an issue of seating, when you have plenty of staff!

[Nicola Gear @ngear43]

@Topshop Can you send me an email address please as for some reason it’s still not working

[Nicola Gear @ngear43]

@Dorothy_Perkins I can’t seem to send you a DM???

[Nicola Gear @ngear43]

@Dorothy_Perkins I’m still waiting for a phone call back regarding my parcel that I have never received. Phoned Tuesday at 11am and was meant to get a phone call back within 48 hours.....

[Nicola Gear @ngear43]

@EE because of an error of one of your managers I now have to wait another month for a refund! Please tell me how this is right????

[Nicola Gear @ngear43]

@EdTucker89 that is fine I'm sure it will be brilliant!

[Nicola Gear @ngear43]

@EdTucker89 haha! I expect something good! :)

[Nicola Gear @ngear43]

@EdTucker89 you'd better check Facebook! :)

[Nicola Gear @ngear43]

@ngear43 please retweet!

[Nicola Gear @ngear43]

http://t.co/gczTJM97Yn.

[Nicola Gear @ngear43]

@19dannyo87 the most awkward social situation ever!

[Nicola Gear @ngear43]

@sbcbright1 @19dannyo87 eww! You can stay there then!

[Nicola Gear @ngear43]

@19dannyo87 @sbcbright1 go for it!

[Nicola Gear @ngear43]

@19dannyo87 @sbcbright1 I was only being nice!

[Nicola Gear @ngear43]

@sbcbright1 ok hun xx