Nicolai Esmark Ginge

Head of solutions at Sopra Steria dk. I am passionate about Customer eXperience, business development and strategy, I love to spend time with my kids and family

[Nicolai Esmark Ginge @nginge]

Hvis der er nogen som er interesseret så kom endelig forbi. https://t.co/e8N1CfT2dU

[Nicolai Esmark Ginge @nginge]

Customer Centric Transformation i den digitale tidsalder: Fra forretningsstrategi til platformsvalg https://t.co/OnBUftkGIY

[Nicolai Esmark Ginge @nginge]

Measuring Customer Satisfaction Shouldn’t Be Complicated https://t.co/c4wdZupecA

[Nicolai Esmark Ginge @nginge]

RT @flavmartins: Good read -> Customer Experience Journey Map or Service Blueprint? http://t.co/f9y6ABmM60 #custexp #custserv #cx

[Nicolai Esmark Ginge @nginge]

RT @Sean_CCM: Sites optimized for #mobile see 3.4 percent conversion, more than double that of non-optimized #cx #ux
https://t.co/qNe8rDrZXF

[Nicolai Esmark Ginge @nginge]

RT @Sean_CCM: 2015 #custserv hall of fame - it's a philosophy not a department #cx @amazon top list again
https://t.co/eLMce2lVlh

[Nicolai Esmark Ginge @nginge]

RT @LiveAdmns_LLC: Poor #custexp can lead to deflated revenue & loyalty. https://t.co/pl49Yd0DtW
#custserv #biztip

[Nicolai Esmark Ginge @nginge]

RT @Sean_CCM: 80% say 1 poor #custserv will lead to them jumping ship within a week #cx
https://t.co/hk3ZHI79wV

[Nicolai Esmark Ginge @nginge]

RT: @Sean_CCM: If you haven't taken the short Customer Centricity self assessment yet try here
https://t.co/5Ygh748C5F

[Sopra Steria CCM @SopraSteriaCCM]

Enjoyed @sean_CCM session at the 20:20 Customer Experience Summit? Find out more here http://t.co/SLjMQUvrX2 #CX #2020network

[Nicolai Esmark Ginge @nginge]

Join @Sean_CCM at the 20:20 Customer Experience Summit where he’s speaking on- are we serving our customers well? http://t.co/ypUXkgrXFT #CX

[Nicolai Esmark Ginge @nginge]

Nice point of view on "Why Customer Experience Excellence Requires HR Engagement" | CustomerThink http://t.co/arIM9Fr4Cq #CX #custserv

[Nicolai Esmark Ginge @nginge]

RT @soprasteriaccm: On our blog, we ask if you've got your digital transformation strategy defined? http://t.co/raR5H3ls5A

[Nicolai Esmark Ginge @nginge]

RT @Sean_CCM: How to go from big data to useful data - and improve the #customer experience #cx https://t.co/jfUrusg7RR

[Nicolai Esmark Ginge @nginge]

Customer Service Trends for 2015 http://t.co/FHj3qfmCTo via @customerthink #custserv

[Nicolai Esmark Ginge @nginge]

CX Journey™: The DNA of a Successful Customer Experience http://t.co/ztIMaCrZSv #cx #custserv #cctr

[Nicolai Esmark Ginge @nginge]

Infographic: 12 Customer Service Quotes to Ignite Your Customer Support Team: http://t.co/e4jbfaNaGd #custserv http://t.co/zYwdypANVW

[Nicolai Esmark Ginge @nginge]

RT @flavmartins: 5 Customer Service Myths You Can’t Fall For [Infographic] http://t.co/kd4FW9OyXn
#custserv #custexp

[Flavio Martins @flavmartins]

Is Call-Back Technology the Cure to Call Center Problems? http://t.co/KF78s9xVZz
#custserv #custexp

[Nicolai Esmark Ginge @nginge]

"10 Crucial Skills of Exceptional Customer Experience Pros" by @FLAVMARTINS
http://t.co/EWHAOdXJR9 Good guidelines for better #CX #custserv