Ok, sent a pro controller and 2 joy cons to @NintendoUK for repairs (BOTH were drifting like crazy) at the end of March.
Today they told me they don't know when they'll send them back because Pro controllers are out of stock, and they don't know when they'll be available.
Just been @RoyalLondonHosp where 3 different receptionists don't know where to send you if you need help with @DiabetesUK
I have to go home without prescription and call.
I mean...