Karnavati Express showed Mumbai Central as departure station. Even railway enquiry confirmed it. At station we learned train shifted to Bandra Terminus months ago. Rushing to catch it, my wife got injured. Kindly fix this system gap.
@MoCA_GoI@makemytripcare It's incorrect. You have processed only 10% refund of the ticket amount. This case is not closed. Please look into and call in case any further information is required. @MoCA_GoI
Makemytrip, It has been 6 days and there has been no response and movement on the refund as promised to be resolved in 48 hrs.
@MoCA_GoI Copying for reference.
@emirates Flight cancelled by airline but refund processed with AED 280 deduction per ticket. This appears to be treated as voluntary instead of involuntary cancellation. Requesting review and correction. PNR MM7TBF
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