Niantic Support

Official support account for @pokemongoapp, @pikminbloom, @mh_now_en and @nianticwayfarer. Now a part of @Scopely!

[Niantic Support @NianticHelp]

@GadgetGuyNC Thanks for reaching out, Don. Please contact us via Pokémon GO by referring to this article (https://t.co/UBth7wAAQu) and sharing the voucher codes you redeemed. One of our representatives should take a look. See you there. ^LN

[Niantic Support @NianticHelp]

@MadDormouse Hi Trainer. Please restart your device and try to log in again. If you're getting an error, contact our dedicated team by clicking the chat button in the right corner of the article (https://t.co/EdZNsi6Oft) and sharing the screenshot of the error. See you there. ^LN

[Niantic Support @NianticHelp]

To help ensure a safer and more comfortable event experience for all Trainers, please review your assigned area in advance and use it to help plan your day at the event.
#PokemonGOFest2026

[Niantic Support @NianticHelp]

Trainers, we have sent an email to the address registered with your ticket purchase regarding your assigned area for the Super Mega Raid taking place at the #PokemonGOFest2026: Copenhagen park venue.

[Niantic Support @NianticHelp]

@LynasGaming Here to help, Lynas. Please refer to our troubleshooting article (https://t.co/GV3gtKXWTZ) to minimize such errors in the future. To look into the raid error, get back to us with the details requested via DM. See you there. ^LN

[Niantic Support @NianticHelp]

@Dzelle1Pbjoyce We haven't received similar reports at this time, Grace. Please reload the app and try to log in again. If you're getting the same error, contact our dedicated team by clicking the chat button in the right corner of the article: https://t.co/EdZNsi6Oft See you there. ^LN

[Niantic Support @NianticHelp]

@StrawHatXIII Hi Trainer. Please contact us via Pokémon GO by referring to this article (https://t.co/UBth7wAAQu) and sharing detailed information if you didn't see event gameplay and bonuses while exploring the city. One of our representatives should take a look. See you there. ^LN

[Niantic Support @NianticHelp]

@elchfreak Hey Stefan! Could you please try factory resetting the Pokémon GO Plus (this may erase all the stored data), remove all previously connected devices, and re-pair it? You can find more details here: https://t.co/nFHO8DPiK7 Let us know how it goes! ^SB

[Niantic Support @NianticHelp]

@__kovaX Hey Trainer! Please try factory resetting the Pokémon GO Plus (this may erase all the stored data), remove all previously connected devices, and re-pair it. More tips here: https://t.co/nFHO8DPiK7 Feel free to reach out if you have any other questions! ^SB

[Niantic Support @NianticHelp]

@Pstryk5 Hi Trainer! Could you please try factory resetting the Pokémon GO Plus (this may erase all the stored data), remove all previously connected devices, and re-pair it? You can find more details here: https://t.co/nFHO8DPiK7 Let us know how it goes! ^SB

[Niantic Support @NianticHelp]

@MangoMichu96257 Hey Daniel! We're unable to review account recovery reports via social channels. If your account has been compromised, please reach our dedicated team via the chat button at the bottom corner of this page: https://t.co/EdZNsi6Oft They should look into this for you. Thanks! ^SB

[Pokémon GO @PokemonGoApp]

Trainers at #PokemonGOFest2026: Copenhagen with the City Explorer ticket or Citywide Gameplay add-on can explore Copenhagen while progressing through Timed Research in four different parts of the city, called City Districts
https://t.co/SCLbYy5Y8U

[Niantic Support @NianticHelp]

@Jimmy76341042 Hey Jimmy! We can't review ban reports on social platforms. Please raise another request and contact our dedicated team by filling out this form (https://t.co/yTHBPOoaHC) and selecting 'Ban Appeal' for the Issue Category. One of our representatives should look into it. ^RM

[Niantic Support @NianticHelp]

Trainers, we’ve shared additional details about the special Super Mega Raid taking place at the #PokemonGOFest2026 Copenhagen Park Experience! To help Trainers enjoy the event as safely and smoothly as possible, participation for this raid will differ from standard Raid Battles.

[Niantic Support @NianticHelp]

@WhiteWalker707 Thank you for reporting this, Trainer! It seems this might be a visual error. Could you please refresh your game data and download all game assets from the Advanced Settings? Also, remember to re-enable Adventure Sync to see if that helps. Let us know if the issue persists. ^SC

[Niantic Support @NianticHelp]

@abhi4746 Hi Abhi! We're unable to discuss compromised account-related concerns on social channels. Please get in touch with our dedicated team by clicking the chat button located on the right side of this article: https://t.co/EdZNsi6Oft One of our team members should look into it. ^SC

[Niantic Support @NianticHelp]

@MadDormouse Hi Trainer! You should be able to log in to your account as long as you enter the correct login credentials. Could you please send us a DM with your Trainer Nickname and associated email address, along with the screen recording of the issue? We'll look into it. Thanks! ^SC https://t.co/O3fS7jGi1S

[Niantic Support @NianticHelp]

@JRTShadow Hi Joshua! Evolving, Purifying, Powering up, Trading, Transferring, or even teaching a new Charged Attack are irreversible. Sadly, once a Pokémon is transferred, the action can’t be undone. To prevent this from happening, please mark a Pokémon as a favorite. Thanks! ^RM

[Niantic Support @NianticHelp]

@jman974 Sorry to hear about your GO Battle League experience, Trainer! Please make sure to follow the steps listed in this article (https://t.co/uiuj1P0LKA) to minimize such issues in the future. Also, we have shared more info via DM. Please have a look, thanks! ^SC

[Niantic Support @NianticHelp]

@nigel_stretch Thanks for reporting, Trainer! This appears to be a visual error. Please refresh your game data, download all game assets from Advanced Settings (re-enable Adventure Sync), and see if that makes any difference. Let us know if the trouble continues. Thanks! ^SC

[Niantic Support @NianticHelp]

@Bbjyh6l Hey Trainer. Sadly, we're unable to review ban reports on social media channels. For more help on this, please reach out to our dedicated team & submit a fresh ticket with proper details here: https://t.co/pEhvSJhpfD One of our representatives should look into it. Thanks! ^SB