NicB72

[NicB72 @NicB72]

@CMLPmedia town broadband outage according to your tech support line, who was also complaining how many calls he was getting, but no info on X or on the website. What’s the ETA for restoration.

[NicB72 @NicB72]

#bananarepublic appalling service. Ordered a top a month ago for delivery in 7days. It’s over 3weeks late & still not arrived. UPS says they don’t know where it is. banana republic says they can’t refund but UPS can. Bullshit, my contract, my order is with you - fix it.

[NicB72 @NicB72]

@Apple disappointed service. Apple AirPods Max have an issue where they keep disconnecting. You took them for a week. Said they were being replaced. Came to pick up and was given my existing headphones dead.

[NicB72 @NicB72]

@Hyatt oh Hyatt how have you let your hotels accept behavior that I would expect in a cheap hotel in Benidorm in Spain

[NicB72 @NicB72]

@Avis still waiting. I think Avis’ approach is attrition. Bore the customer to death.

Will a manager ever turn up to resolve this.

[NicB72 @NicB72]

@Avis now been waiting 15mins for the manager. Avis is a joke. awful service

[NicB72 @NicB72]

@Avis awful service at Orlando. Agent laughing at me because they have my car at a different terminal and I have a torn MCL. She laughed and said better get walking. Preferred. What a joke.

[NicB72 @NicB72]

@AirFranceFR @airfrance you say you can’t find my suitcase from my diverted flight. As stated last night it’s in Marseille. It’s been sitting there for over 14hrs now, while we are in Paris with no clothes. #NotImpressed

[NicB72 @NicB72]

@AirFranceFR need help. Flight from EDI to CDG today was redirected to MRS. Was rushed onto another flight to Paris and told to leave luggage. Now your team say they cannot help get luggage back to us. So luggage in Marseille and family in Paris.

[NicB72 @NicB72]

@CMLPmedia Internet down 8:40pm.

[NicB72 @NicB72]

@UPS a new low. Spoken to 7 people today, all apologized and all said the depot would call me within an hour. None ever did. Final person, #8, said I can go to the depot to pick up. Drove 45mins and guess what, I can’t pick up. #badcustomerservice

[NicB72 @NicB72]

@UPS Case opened for re-delivery, was told to call depot if the re-delivery fails. Guess what, it failed and no way to call the depot. Call customer support and they can't help. I know the item is at the depot. Not impressed. Virtual agent and real agent - FAIL

[NicB72 @NicB72]

@UPS driver didn’t leave a card, therefore no info notice number, therefore no way to rearrange delivery. Customer service useless by stating I need that info notice number #badcustomerservice

[NicB72 @NicB72]

@Delta you disable my account while I am overseas and your website and app wont let me verify my ID. You also give me refund of $90 on a ticket that cost $400 - oh and that credit hasn’t come through either. #notimpressed

[NicB72 @NicB72]

@Delta need your help with a flight to the UK today. Urgent flight for a family emergency.

[NicB72 @NicB72]

@Delta need your help with my flight today to the UK. Need to get there for a family emergency

[NicB72 @NicB72]

@CMLPmedia no internet for last 10mins. Not sure if others are having issue. Can’t get through on tech support as it says your phones are down again.

[NicB72 @NicB72]

@att why have you stopped my ability to add a 2nd eSIM to my new iPhone. I had this on my old iPhone and it’s needed for travel.

[NicB72 @NicB72]

@ATT please stop using FedEx. @UPS delivered on time. @FedEx hasn’t and no communication. Appalling service from FedEx

[NicB72 @NicB72]

2 parcels from same location sent to same address, 1 with @FedEx & 1 with @UPS. UPS arrives on time (at beginning of time window). FedEx doesn't arrive. Expecting them to come up with a lame excuse why it won't be delivered today. Funny how UPS can deliver & FedEx can't.