@CotswoldCo The order number is 6393145 for Fairford dressing table, stool and mirror. Ordered to match order 5907381. 6393145 was delivered but was the incorrect colour …. Mistakes happen but the customer service I have received is appalling. I have a numerous emails etc etc.
@CotswoldCo Very poor customer service ! Ordered a dressing table in 2025 but when it was delivered it was the wrong colour manufacturing issue. Correct colour will now be August !!!! My local branch has the item on display in the correct colour but wont sell it to me 🙄
@CotswoldCo The order number is 6393145 for Fairford dressing table, stool and mirror. Ordered to match order 5907381. 6393145 was delivered but was the incorrect colour …. Mistakes happen but the customer service I have received is appalling. I have a numerous emails etc etc.
@Theresa_Powell1@CotswoldCo I agree…… the customer service I have received has also been appalling. I too am waiting for a piece of furniture that I ordered in Dec 25. The frustrating thing is that they refuse to sell me the display item …. Not policy apparently !!!
@CotswoldCo I live near Tunbridge Wells and would like to purchase the Fairford dressing table/stool in SOFT white that the have on display. Rather than waiting until August!?!?!? Customer service is awful, if I don’t already have the matching large chests I would shop elsewhere
@firstdirect please please help me I don’t know where to turn or what to do, Im not getting any help, just getting told it’s been raised as a dispute, I need help pls I’m desperate, Barclays are not returning why??! I need it I can’t pay all my bills without this money pls help
@scattynaty1@firstdirect How can this possible happen….. I’m sure everyone has made a mistake using Internet banking and transferred money to an old payee….. disgraceful that @firstdirect and @BarclaysUK are not resolving this issue….
@Nike fantastic customer service again just now with online chat and on Saturday actually speaking to someone 🤩. Problem with football boots resolved immediately 👏🏻👏🏻👏🏻