Nicole Sleeva

🔥Firefighter wife⚽️Soccer mom x2💗Baseball #MichiganMedicine #GoBlue 〽️ #lgrw

[Ethos Reviews @EthosReviews]

@EthosReviews reviewed a number of recent public complaints involving @StubHub and @TeamStubHub. While each customer's circumstances differ, the cases reveal recurring concerns around ticket delivery, seller payments, account charges, customer support and dispute resolution.

It started with @PellecerPaulina.
For more than 41 days, she has maintained the same account: her ticket sale was confirmed, ticket delivery acknowledged, payment indicated, and extensive evidence submitted. What has she received in return? The same request. Again. And again. And again. Not an explanation.
Not a conclusion. Not a resolution.

@rossyj publicly stated they had been waiting for a resolution since 8 July, describing themselves as "extremely disappointed" with StubHub's customer service. In StubHub's latest public response, the company acknowledged there was still no update and confirmed the escalation remained ongoing.

@ParaAndy90 said they were informed the night before a Luke Combs concert that tickets purchased in October were no longer available. According to the post, the alternatives offered were standing tickets despite attending with a 9-year-old, or seats they considered unacceptable.

@Jlowe2470 said tickets purchased in May for a concert the following day had still not been delivered despite reaching out several times. StubHub's public response requested another direct message with the customer's order details.

@iford_cs said only one of two tickets had been delivered less than 24 hours before a Chris Stapleton concert, despite already paying for parking, accommodation and planning a six-hour journey.

@Ag3T1bae appealed publicly for @StubHub to speed up delivery of an Ariana Grande ticket, saying they had spent all their money on it. The order status shown in the screenshot indicated "Seller notified" while the event date was approaching.

@Coupe96 alleged they followed every selling requirement, pre-uploaded their ticket and received delivery confirmation, yet were subsequently charged $3,042 for alleged non-delivery following a buyer chargeback.

Another seller shared evidence of receiving a StubHub email confirming payment would be made 5 to 8 business days after the event, yet later alleged they were owed $960 while also being charged $960 to replace the tickets.

@kmoser1976 questioned why General Admission tickets appeared within reserved seating sections and said this only became apparent after payment had been completed.

@Ozzw4Ldo raised concerns about account deductions, alleging there was no way to verify charges being deducted from the account and asking @FTC to review what they described as an unusual practice.

@diversion2018 alleged purchasing premium "Golden Circle" tickets but receiving seats with poor visibility, and further claimed a reseller contacted them directly after the purchase, raising concerns about how their contact details were obtained.

Across many of these cases, @StubHub's public response followed a similar pattern: an apology, a request for the customer to provide their order details by direct message, and an assurance that the matter would be investigated.

These cases document a range of publicly reported customer concerns across different transactions and jurisdictions, with several customers describing delays, payment disputes, ticket fulfilment issues and communication challenges.

@EthosReviews welcomes updates from any of the customers referenced above if their cases have since been resolved. We also welcome a response from @StubHub should the company wish to provide further context regarding these publicly reported experiences.

@FTC @NewYorkStateAG @bbb_us
@nytimes @WSJ @washingtonpost @USATODAY @AP @Reuters @CNN @NBCNews @ABC @CBSNews @CNBC

[Nicole Sleeva @nicsleeva243]

@BarclaysUKHelp @AskBarclaysUS Thank you @BarclaysUKHelp I’ve sent several DMs to @AskBarclaysUS with no response. As a “member since 1999” with this credit card, I’m extremely disappointed with the lack of support. I don’t feel like a valued, loyal customer.

[Nicole Sleeva @nicsleeva243]

@StubHub - do you stand by your “fan protection”? Because you allowed a HUGE fraudulent purchase on my account and provided no support to rectify. Phone call after phone call, I get told it’s “in process” or I get hung up on. @Barclays - you aren’t any help either.
#fraud

[Nicole Sleeva @nicsleeva243]

@EthosReviews @StubHub @Barclays @TeamStubHub Thank you @EthosReviews !! I appreciate your support! @StubHub has replied to my DM, still giving me the same run around with no resolution. It’s mind blowing that a publicly traded company can do business this way.

[Nicole Sleeva @nicsleeva243]

@GNB79 @StubHub I had something similar. I don’t know why @dojphofficial or @DOJFraudDiv hasn’t investigated them yet for their practices. I would be happy to provide my records of @StubHub fraud against a consumer.

[Nicole Sleeva @nicsleeva243]

@rossyj @TeamStubHub @StubHub I get that same response every time I call. They allowed a $1,900 fraud purchase on my acct, then locked my acct for fraud, won’t verify the fraud for my credit card dispute, but also wouldn’t issue me the tickets so I could try to resell. Over a year, no resolution.

[WKU Soccer @WKU_Soccer]

𝗖𝗼𝗻𝗴𝗿𝗮𝘁𝘀 𝘁𝗼 𝗮𝗹𝗹 𝗼𝘂𝗿 𝗦𝗽𝗿𝗶𝗻𝗴 𝟮𝟬𝟮𝟲 𝗴𝗿𝗮𝗱𝘂𝗮𝘁𝗲𝘀!! 🎉

Abby Davis, Camryn Davis, Aspen Seaich, and Brooke Sleeva!

Best of luck in the future! 🫶

[Justin Verlander @JustinVerlander]

Back where it all started

[WKU Soccer @WKU_Soccer]

Congrats to Brooke Sleeva on earning the CUSA Jim Castañeda Postgraduate Scholarship!

https://t.co/OZgcaC9c3w

[NCAA Baseball @NCAABaseball]

🔴 CLINCHED 🔴

@MiamiOHBaseball defeats Toledo to win the @MACSports tournament and secure the AQ for the #RoadToOmaha.

#NCAABaseball

[MACtion @MACSports]

⚾️ Player of the Week ⚾️

Ty Batusich drove in 12 runs in four games for the RedHawks this week, helping Miami to sweep Western Michigan over the weekend. Batusich's seven hits included a three-run homer Friday that started Miami's comeback in what later became an 11-5 victory.

Over 15 at-bats, Batusich never struck out, came in to score eight times, and racked up 16 total bases. Additionally, he walked three times and took two HBPs.

@MiamiOHBaseball | #MACtion

[Miami Baseball @MiamiOHBaseball]

B6 | RETURN OF THE JED-TY!!! Ty Batusich hits an absolute moonshot to a galaxy far far away!

NKU - 1
Miami - 3

#RiseUpRedHawks | #LoveAndHonor

[Nicole Sleeva @nicsleeva243]

@roman_duchateau @brookesleeva5 I know….🥺

[Nicole Sleeva @nicsleeva243]

Can’t wait to celebrate @brookesleeva5 4 years went by in a blink.

[WKU Soccer @WKU_Soccer]

Can't wait to celebrate our Seniors tomorrow night at the WKU Soccer Complex!

#GoTops

[The Hilltopper CLIMB @HilltopperCLIMB]

It’s time to meet our 2024-2025 SAAC Reps!

Next up with @WKU_Soccer , we have @brookesleeva5 , Abby Davis and @KoraKipley ! 🔴

#GoTops

[WKU Soccer @WKU_Soccer]

𝟮𝟬𝟮𝟰 𝗦𝗰𝗵𝗲𝗱𝘂𝗹𝗲 is 𝙝𝙚𝙧𝙚

📰 https://t.co/dbjRge95Ul
📅 https://t.co/YtLZYbc5wW

[WKU Soccer @WKU_Soccer]

Another successful spring semester is in the books. Now on to the fall!

https://t.co/Q1idahesUN

[WKU Soccer @WKU_Soccer]

It's 𝙤𝙛𝙛𝙞𝙘𝙞𝙖𝙡𝙡𝙮 Game Week! ⚽️

Join us at the WKU Soccer Complex on Thursday and Saturday to get the 2023 season started!

#GoTops

[Nicole Sleeva @nicsleeva243]

Sleeva sweatshirts are ready to order!
@brookesleeva5

https://t.co/f8bxPfPFk1

[Nicole Sleeva @nicsleeva243]

@BeauIgor @mattdanaher @joecampos The GA teams she played against kept their full schedules. Some teams would be missing their high school players that had game conflicts.