Fascinated by the influence of technology in the retail world to meet current consumer expectation. Marketing & PR Consultant @feefo_official and #Trainer @IDM
Throughly disgusted with the service from @bookingcom & @hostenga - they cancelled our booking days before we travelled stating it was our fault due to credit card issue. Have sent multiple proof of payment but getting nowhere with a refund. Anyone help on how to resolve this?
@sjadennis@bookingcom@hostenga I’m still yet to hear anything directly on this. Clearly it’s a fraudulent site @hostenga - so disappointing- @bookingcom should be more careful who they partner with - it was our precious holiday and caused stress which we didn’t need. Hopefully your issue gets resolved asap.
Thoroughly appalled at the service from @jaguarlandrove_ Paying a fortune each month for a car we aren’t driving and no one can tell us when the parts will be delivered! In a hire car - endless email and telephone cycles to no avail. Can anyone can tell me how to fix this?
As this piece in @Forbes highlights, customers' thoughts and emotions are integral to your business' success.
#Reviews are central to positive customer experiences. Only by listening to customers can you improve your #cxstrategy.
https://t.co/Zypfen0okp
@andrewbusby Hi Andrew would love to talk to you about @MurdockLondon and the brilliant work they’ve been doing digitally whilst prepping for their loyal following to come back in store
@The_CruiseLady Hi Cassie, @activesilveruk have started making the most amazing antibacterial handcream since COVID-19 started which is soothing as well as having antibacterial properties. Such a great product for many chapped and dry hands. Let me know if you want more info.