Nigel Flowers

[Nigel Flowers @nigelflowers]

@WhyArai I have just purchased a Triumph branded Quantic from Triumph Direct UK and are unable to register it on your registration site as the Approval No on the helmet P-052734 is not listed, what should I do ? Thanks Nigel

[Nigel Flowers @nigelflowers]

@NoIPcom Getting a 502 bad gateway error when trying to access my account - any idea why ?

[Nigel Flowers @nigelflowers]

So had a response from @marksandspencer There is nothing they can do to help since the cyber attack they don’t have the tools to resolve this - thier suggestion is to give up and open a new account! The company “used” to have world class customer service - they don’t now!

[Nigel Flowers @nigelflowers]

@marksandspencer Why is your account password reset function still not working ?

[Nigel Flowers @nigelflowers]

My son Dan Flowers is fundraising for Save the Children. Check out their @JustGiving page and please donate if you can. Thank you! #JustGiving https://t.co/0pHjxRV2gI

[Nigel Flowers @nigelflowers]

@BootsUK why is your web site so poor, your shop search doesn’t work, you cant add some products to the basket, your login doesn’t work, the site displays internal messages on the page - it looks like it was created by someone who has no clue how to code !

[Nigel Flowers @nigelflowers]

@nectar Why is your support so poor? Can’t recover lost account details on your app despite multiple attempts and you help centre is anything but ! I appreciate your need for security, but you need to do better !

[Nigel Flowers @nigelflowers]

@British_Airways Your iOS app is broken yet again - the account details page just shows something went wrong ! (Very helpful) for the last few days, have restarted, deleted the app and reinstalled- still broken. Why is your app so poor ?

[Nigel Flowers @nigelflowers]

@NutterDutter81 @British_Airways It’s frustrating - the app is “flaky” to say the least and you can’t rely on it at all ..

[Nigel Flowers @nigelflowers]

@British_Airways Why is your iOS app so poor, half the time my bookings don’t show - even when sitting in T5 waiting to board a BA flight - you can see the flight status !

[Nigel Flowers @nigelflowers]

@HiltonHotels Wow what a difference a week makes, last week Hilton Orlando, great hotel and staff always looking to help. This week Hilton Boston, poor rooms, stuff not working (and not fixed) and staff unhelpful.

[Nigel Flowers @nigelflowers]

@BucksCouncil Great job repairing the pothole this morning - should last until at least the weekend!

[Nigel Flowers @nigelflowers]

@FarrowandBall To be honest, we would never use again and wouldn’t recommend, paint needed to be strained before use as it was “lumpy”. Stick to @duluxuk - much better value for money …

[Nigel Flowers @nigelflowers]

@British_Airways is getting worse and worse, so far today you have managed to duplicate a booking to the US and wipe 50,000 points out of our household account. Getting hold of anyone on the phone is almost impossible and even then they can’t help!

[Nigel Flowers @nigelflowers]

@AmericanAir That’s my point it wasn’t last minute - it was a scheduled on time arrival - the communication from AA was poor - no clue what was happening - you need to better, we have a choice of who we fly with.

[Nigel Flowers @nigelflowers]

@AmericanAir You really are the worlds most incompetent airline, been sitting here for 40 mins, 50’ from the stand at CLE, while you try and sort out some ground crew guide us to the gate. It’s a scheduled flight - so can’t have been a surprise - and the flight was only 44 mins.

[Nigel Flowers @nigelflowers]

@bppulseuk And another one BPU0034 not accepting rfid cards - but credit card is ok. The app is rubbish and won’t allow the charge to start

[Nigel Flowers @nigelflowers]

@bppulseuk Why is your charging network so unreliable? Chargers freezing, card reader errors, can’t reach support on the phone. You really need to start investing in your network.

[Nigel Flowers @nigelflowers]

@bppulseuk From the customer point of view, the failures are more important than the successes! Thanks for your help - let’s hope that eventually we get a more robust system …

[Nigel Flowers @nigelflowers]

@bppulseuk MK Coachway charging station- too many non operating charge stations to list. Last time there was a BP technician on site who managed to boot the system into life. Personally I would try and avoid BP stations unless I really have to as it’s pot luck if they actually work !

[Nigel Flowers @nigelflowers]

@bppulseuk After a wait, used same card to authenticate and this time it said card invalid and hung again. After yet another 5 mins - finally accepted the same card and charged. Made a coupe of calls to support - none answered as everyone was busy. Initial issue was at around 13:43 today