Nicola B

[Nicola B @nikbeau]

@HaliborangeUK please can you confirm whether the yoghurt flavouring in your softies immune support contains dairy?

[Nicola B @nikbeau]

@jet2tweets please can you advise of the current wait time? I’ve been on hold for over an hour now. I’m supposed to be flying tomorrow but my sons just had a positive lateral flow

[Nicola B @nikbeau]

@10kites firstly just want to say that any business that’s working on improving allergy awareness is great.. so thank you. BUT are you likely to start including an option for businesses to offer ‘swaps’ for allergens rather than just removing from the menu?

[Nicola B @nikbeau]

@butlins I was in the middle of a live chat and it just closed the box and took away the option 😭 I waited 45 minutes just to get hold of someone!

[Nicola B @nikbeau]

@Butlins hi, just tried to call your bookings line and got a message saying your resorts are all closed... I know this is incorrect so can only think it’s because your bookings line is closed today - what time are your lines open? Thank you

[Nicola B @nikbeau]

@The_CharlAnn @MidwivesRCM @RCObsGyn My mum has made it clear that they will literally have to arrest her to stop her from coming over to look after my son whilst I’m in labour. It’s a medical need IMO. And looking after vulnerable. I’m 2 days overdue.

[Nicola B @nikbeau]

@Pingit I think you may have just won the award for the worst customer service I’ve ever had... quite a feat as there have been some shockers. How can I make a formal complaint without having to talk to the useless people on the phone?

[Nicola B @nikbeau]

@Pingit hi, I was paid some money by a friend, it’s showing in my activity but it’s not in my bank... any idea how I can get it??

[Nicola B @nikbeau]

Having spent the last 6 months arguing with doctors and having a genuine CMPA dismissed this program has only added to the trivialisation of allergies. Real allergies. The ones that make babies so so poorly nothing can console them. #TheDoctorWhoGaveUpDrugs

[Nicola B @nikbeau]

@O2 The lady i spoke to yesterday told me she had escalated my complaint and I would receive an email within 24 hours. To be honest I don't know what the email was about as my son was screaming but needless to say.. not a peep from o2 today. Useless all round.

[Nicola B @nikbeau]

@O2 The third person then told me that the phone was not on its way, she didn't know why I had been told that and that I would be emailed when it had been despatched and again when recieved in store. This is not ok. I am being charged at a higher rate for a phone I don't have. AND

[Nicola B @nikbeau]

@O2 He put me on hold whilst he 'called DPD' and came back to me to confirm I could collect yesterday. So I drove 15 miles to Bedford with my 7 week old son yesterday, in the rain, paid for parking and went to store.No phone.The lady in the shop called your 'customer service' again

[Nicola B @nikbeau]

@O2 I then got a text to say my tariff had been updated to the higher rate. So I called back and the second person told me he had no record of me asking to cancel and nothing had been done. He also told me the phone was in stock and with DPD for collection that afternoon.

[Nicola B @nikbeau]

@O2 I ordered an upgrade on Monday and it said, when I ordered it that it was available to collect same day from store. I then got an email to say it was out of stock. I called in and spoke to someone who couldn't give me any idea when it would be back in stock so I cancelled it.

[Nicola B @nikbeau]

@O2 and the award for the worst customer service goes to...

[J.K. Rowling @jk_rowling]

Today's the day Albus Severus Potter boards the Hogwarts Express at King's Cross for the first time #19yearslater ⚡️

[Nicola B @nikbeau]

#MicrosoftSurfacePro4 brand new today... Any idea what's causing this?? @Microsoft

[Emily Faye @mlefaye]

I bet a lot of guys who don't think that rape is a big deal were super upset when that U2 album was put on their phone without consent.

[Nicola B @nikbeau]

@virginmedia currently our whole company is down and unable to work... Any idea when you're likely to be fixed?