@metroshoes I am having a very unfortunate experience with your store in Viviana mall, thane. We bought a sandle of ₹2,999 on 24th sep 2023. Within one and half month it’s sole got disconnected, now when we went to store then we getting answer that they will send it to factory.
@metroshoes believe me it was my last visit to your store. Having issue in product is not new but having such worst policy when it is clearly your fault is what making me sad.
And it will take 25 days to get my sandle back. It is not even 3 months of purchase and for such major issue you guys should fist off all sincerely apologise and give us option at least buy something else in same price and not ask to wait one more month. Very worst cust service
@GoibiboSupport Thank you @GoibiboSupport team, I have received my whole booking amount. It was a tiresome process to make you guys understand that you had made a mistake, however in the end things are good now.
@GoibiboSupport SLA for this issue was today 5:14 but I have not received any details. Please process my refund asap. It was your mistake to cancel my ticket without my consent and then refunded me only 1/3rd of booking amount. Refund me whole booking amount.
@GoibiboSupport There has been absolutely no progress in this issue. Your tracker is showing Refund is initiated but what is the amount you are refunding is not clear. I hope it is not the same amount which I already received coz of your wrongfully ticket cancellation. @GoibiboSupport
@GoibiboSupport I have explained more that 10 ppl in your customer service that what has happened. I am fed up of this. If you think I have made cancellation request then give me the proof where I have selected cancellation or written it OR just refund my amount.
@GoibiboSupport SLA for this issue was today 5:14 but I have not received any details. Please process my refund asap. It was your mistake to cancel my ticket without my consent and then refunded me only 1/3rd of booking amount. Refund me whole booking amount.
@GoibiboSupport SLA for this issue was today 5:14 but I have not received any details. Please process my refund asap. It was your mistake to cancel my ticket without my consent and then refunded me only 1/3rd of booking amount. Refund me whole booking amount.
@GoibiboSupport I have explained more that 10 ppl in your customer service that what has happened. I am fed up of this. If you think I have made cancellation request then give me the proof where I have selected cancellation or written it OR just refund my amount.
Someone from @GoibiboSupport team wrongly raised request with SpiceJet to cancel the ticket today with full cancellation charges. This mistake of goibibo has caused great stress and loss of more than ₹8k to me. @GoibiboSupport request your honest support.
@GoibiboSupport please share the log where and how I have requested you to cancel ticket. I had rescheduled my original ticket on 22nd Nov and @flyspicejet was to refund me ₹2000+ for which I had raised request with goibibo as ticket was booked through them.
@flyspicejet@GoibiboSupport my ticket with PNR GH2IFK has been canceled by Goibibo without my consent and only 1/3 rd of booking amount refunded to me. On call goibibo team wrongly claiming that I have asked for cancellation. I challenge goibibo team to give me proof of this.
Someone from @GoibiboSupport team wrongly raised request with SpiceJet to cancel the ticket today with full cancellation charges. This mistake of goibibo has caused great stress and loss of more than ₹8k to me. @GoibiboSupport request your honest support.
@flyspicejet@GoibiboSupport my ticket with PNR GH2IFK has been canceled by Goibibo without my consent and only 1/3 rd of booking amount refunded to me. On call goibibo team wrongly claiming that I have asked for cancellation. I challenge goibibo team to give me proof of this.
Dear @JioCare , we are facing continuous disruption in fiber broadband internet connection since last 1 week. At manjiwada Thane. Please do something soon else whole society is thinking on porting to Airtel.