nikki thomas

[nikki thomas @nikk1t]

@premierinn She doesn’t use X and has tried to raise a complaint. Can we email you?

[nikki thomas @nikk1t]

@premierinn shame your staff don’t believe your customers. Stayed at Bristol Alveston Sat night in a wing with no heating. Room freezing. Complained several times and you don’t believe what we are saying. Poor customer service.

[nikki thomas @nikk1t]

@premierinn I think I deleted them as put them on the wrong part

[nikki thomas @nikk1t]

@sterfwindsor Errr have most of the boys gone rogue ?!!

[nikki thomas @nikk1t]

@NEFFHomeUK can someone please tell me how the bottom glass panel can break/shatter (under 3 years old) microwave costing £500?

[nikki thomas @nikk1t]

@HiveHomeUK why is it impossible to talk to someone about an error with the account? Live chat has been ‘busy’ for the last 3 days?!!!

[nikki thomas @nikk1t]

@Clewer_Green It was pure brilliance!

[nikki thomas @nikk1t]

@Clewer_Green He’s asleep!!!

[nikki thomas @nikk1t]

@Clewer_Green *photos

[nikki thomas @nikk1t]

@Clewer_Green Lovely photo - thanks!

[nikki thomas @nikk1t]

#barcelocastillo- just returned from a 2 wk holiday ….disappointed. Long queues for food & drinks, some grumpy staff, running out of drinks, noisy building work …..

[nikki thomas @nikk1t]

@OntheBeachUK we asked for a luggage upgrade @£110 been over charged £870!!! No one answering my messages. Disgusting & cannot get anyone to help.

[nikki thomas @nikk1t]

@lookfantastic Morning …. I’ve just placed an order & paid for annual premium delivery. Need to place a second order; no option to use my premium delivery at checkout without paying £9.95 again? Seems like an option is missing at checkout?

[nikki thomas @nikk1t]

@johnlewishelp I have responded but have still not heard anything?

[nikki thomas @nikk1t]

@JohnLewisRetail - disappointment is an understatement. My daughter unpacked an empty Apple AirPods box (the actual AirPods had been removed before delivery by someone). Despite 4 phone calls, a complaint and various promises to return our call - still not heard anything.

[nikki thomas @nikk1t]

Check the electrical items are present once received!

[nikki thomas @nikk1t]

@Watersmeethotel Ahhhh my wedding hotel x

[nikki thomas @nikk1t]

@Virgin how can you contact your complaints team? The service I am receiving is abysmal!

[nikki thomas @nikk1t]

@virginmedia you ask me to call re a complaint & no one answers your phone! I am not satisfied with your resolution but cannot contact anyone!

[nikki thomas @nikk1t]

@virginmedia I am waiting for a complaint resolution but not heard.