Nicole Landry

[Nicole Landry @nikkillandry]

@SamWoodWV @caitlin_gutta @ucmnash1 @JennLStevens @united Agreed. & Taking responsibility let's customers think they know about it and don't want it to happen again. #ICMKTG #UCM4490

[Nicole Landry @nikkillandry]

@ucmnash1 @JennLStevens @united I agree, but doing nothing hurts the brand worse I think. Apologizing goes a long way! #ICMKTG #UCM4490

[Nicole Landry @nikkillandry]

@JennLStevens @united (1) First, issue an apology and try to offer a solution. (2) Yes, thats the role of PR! Keeping tabs on online covos & such #ICMKTG #UCM4490

[Nicole Landry @nikkillandry]

@riley_wasserman @Rhodes_12 @Anthony_Viola_ @ProfSMktg same. & the food is overpriced for the quality it is. I will say the Asian Zing sauce is good for marinades @ home tho! #ICMKTG #UCM4490

[Nicole Landry @nikkillandry]

@m_oxbrough @Anthony_Viola_ @ProfSMktg I agree, I don't like to wait but I understand from working in the industry. Always should be some type of apology tho! #ICMKTG #UCM4490

[Nicole Landry @nikkillandry]

@ProfSMktg (2) I use to exclusively use MAC, it made my face break out way to much. Unless they change their formula I wont go back. #UCM4490 #ICMKTG

[Nicole Landry @nikkillandry]

@ProfSMktg (1) If the service is great & I feel like I have gotten what I've paid for, I will continue to buy from that brand. #ICMKTG #UCM4490

[Nicole Landry @nikkillandry]

@c_thomas7788 @scottcowley If I knew a company was doing something I disaree with I would probably shop somewhere else. #UCM4490 #ICMKTG

[Nicole Landry @nikkillandry]

@ucmnash1 @scottcowley I agree, I think people can take it to far sometimes and actually hurt the cause #UCM4490 #ICMKTG

[Nicole Landry @nikkillandry]

@scottcowley I think customers do align themselves to support causes bc they can make a statement through the brand #UCM4490 #ICMKTG

[Nicole Landry @nikkillandry]

@scottcowley Bad: I think its better for brands to keep their political opinions at a min to avoid upsetting customers. #UCM4490 #ICMKTG

[Nicole Landry @nikkillandry]

If company's want to make a statement that diff can be overlooked & even worked with, then it would certainly be valuable #UCMO4490 #ICMKTG

[Nicole Landry @nikkillandry]

I think it depends on the sponsor. @redbul is a cmpny that excels in events sponsoring, they sponsor tons of diff events. #UCM4490 #ICMKTG

[Nicole Landry @nikkillandry]

@cassidylong8 I've seen this a few times & never stopped to read it, pretty funny now that I understand it! #UCM4490 #ICMKTG

[Nicole Landry @nikkillandry]

@ke259312 I agree! Have you seen @WWF's "Give a Hand to Wildlife" ads as well? They're pretty cool & its for the same cause #UCM4490 #ICMKTG

[Nicole Landry @nikkillandry]

@LaurelAynne @WWF It inspires my creativity bc the ads look like art & I'm an animal lover so I love the cause behind it. #UCM4490 #ICMJTG

[Nicole Landry @nikkillandry]

@LaurelAynne @WWF's "Give a Hand to Wildlife" ads are a creative way to draw attention &get ppl thinking about their cause. #UCM4490 #ICMKTG

[Nicole Landry @nikkillandry]

B&M could be failing because online shopping is convenient. Retailers could learn from @Apple's store layout and atmosphere #UCM4490 #ICMKTG

[Nicole Landry @nikkillandry]

@nikkillandry but at the same time, harmful information could steer consumers away. #ICMKTG #UCM4490

[Nicole Landry @nikkillandry]

I think it depends on what info they have. Things like reviews could help build brand loyalty #ICMKTG #UCM4490