Niranjan Lakshmanan

Software Engineer 💻

[Niranjan Lakshmanan @niranjanl]

Daughter into International Book of Records as a Super Kid❤️🥳🥳🥳 Proud of you

[International Book of Records @ibrecord]

KRISHIKA N https://t.co/26ZoB2M0O3 via @YouTube

[Niranjan Lakshmanan @niranjanl]

@flipkartsupport Helpless and clueless support, just wasted another few minutes posting it here. You already delayed by 6 days and still no update or eta yet. And you had closed the complaint too. I have cancelled the order now

[Niranjan Lakshmanan @niranjanl]

@Flipkart @flipkartsupport Product delivery delayed by 5 days and still not delivered. And no idea when it will be done. Support also doesn't have an answer, an ETA. Was told callback will happen in 24hrs. Its 40hrs no call yet and I called 4 times and nothing useful yet.

[Niranjan Lakshmanan @niranjanl]

@flipkartsupport Got a call and told, wait for another 24hrs. Just pathetic

[Niranjan Lakshmanan @niranjanl]

@flipkartsupport Thank you so much. This reply made me really happy. Since 4 days support is giving the same reply

[Niranjan Lakshmanan @niranjanl]

@flipkartsupport @Flipkart @jagograhakjago Still no resolution or action or call or nothing 14hrs after DM. Just generic reply and wasting my time. Even social media support from Flipkart is of no use. Heights of arrogance

[Niranjan Lakshmanan @niranjanl]

@Flipkart @flipkartsupport @jagograhakjago FYI

[Niranjan Lakshmanan @niranjanl]

@Flipkart @flipkartsupport Improve your support and logistics and give transparent updates. Don't run a company with such pathetic support and service and make things terrible for customers and ruin their peace of mind.

[Niranjan Lakshmanan @niranjanl]

@AmexIndia @AmericanExpress Premium card, NON-premium service.
Days of follow-ups. Zero resolution.
If this is how you treat loyal customers, it’s seriously disappointing.This level of negligence is unacceptable.

[Niranjan Lakshmanan @niranjanl]

@AmericanExpress @AskAmex Amex support has been one of the worst. A Ticket was raised for refund 3 months ago, done with 50+ support calls each lasting 40 minutes and follow ups on emails. Raised complaint. Neither complaint is resolved, nor any callbacks despite requests

[Niranjan Lakshmanan @niranjanl]

@AmexIndia Still no response. Even after escalation to the highest leadership no response and social media no acknowledgement or response or resolution. #amex support becoming worse. @RBI

[Niranjan Lakshmanan @niranjanl]

@AmexIndia No calls or replies yet. Shows your priority and seriousness

[Niranjan Lakshmanan @niranjanl]

@AmexIndia Done

[Niranjan Lakshmanan @niranjanl]

@AmericanExpress @AskAmex Multiple support folks have given wrong information regarding the complaint saying charges are reversed now being told that overdue and reported to credit agencies. Need to register a case with @RBI for misleading Customers with false information

[Niranjan Lakshmanan @niranjanl]

Even to their leadership this issue is raised and they are least bothered and lethargic to resolve. Amex support used to be good now its worst multiple issues faced similar experience. Terrible support who keeps giving false promises #ccgeeks #amex

[Niranjan Lakshmanan @niranjanl]

@AskAmex @AmericanExpress Hope @AmericanExpress @AskAmexIN leadership takes note — loyal customers deserve better. Please fix your internal follow-ups and accountability. This is not the service standard Amex once stood for. #CustomerExperience #DoBetter

[Niranjan Lakshmanan @niranjanl]

Extremely disappointed with @AmericanExpress @AskAmexIN support. Been 1.5 months since I raised a query — no resolution, despite 20+ calls, each lasting 30–40 mins. Used to be excellent service, now it’s just zero follow-up and zero accountability. #Amex #CustomerServiceFail

[Niranjan Lakshmanan @niranjanl]

@AskAmex @AmericanExpress @AmericanExpress @AskAmexIN — still being charged unnecessary penalty/finance fees for a mistake on Amex’s side. Even after approval to waive them, nothing’s done and charges multiplied next cycle. Absolutely pathetic support — wouldn’t recommend Amex anymore. #AmexFail

[Niranjan Lakshmanan @niranjanl]

@acharya2 Wow