I have been chasing @Afriex since April for my £1,500 refund.
They claimed 3 refunds were made — but my bank @monzo confirmed nothing ever arrived.
I am a single mum on a visa, at risk of losing my home with my baby because of this delay.
@Afriex, give me my money back. #Refund
Dear @afriexapp ,It's been 5 months, and you're still holding my money. Nobody responds to my email again. That money is my survival, please 🙏 😠 @CentralBankNG@fccpcnigeria
I have been chasing @Afriex since April for my £1,500 refund.
They claimed 3 refunds were made — but my bank @monzo confirmed nothing ever arrived.
I am a single mum on a visa, at risk of losing my home with my baby because of this delay.
@Afriex, give me my money back. #Refund
@U_Rochas Irrelevant comment. Worst still stupid to compare. As citizens, the concern is that the leader does the right thing without compromising our future. We citizens don't care how!!!!
@firstladyship Shameful behaviour from the CEO of @EriscoOfficial . What ever happened to customer feedback????? Maybe the product is for him, his family, and @NafdacAgency. I'm watching to see how this yeye company will grow. RIP @EriscoOfficial as wished by the CEO.
@accessbank_help my account was debited and I have written several email to customer service and some key people. No response. You customer servic3 inbox is full. How do you plan on receiving and managing customer.
@accessbank_help, is this some kind of fraud. First I was debuted 1500 for a non-existent card. I complained. 1 year after no response. Now am bing charged card maintenance. Is this what corporate fraud looks like?
Is the customer service problem in Nigeria technology-driven or people-driven? I believe it's primarily a people problem. What are your thoughts? Share your experiences! #CustomerService#Nigeria#REFUND