@LNER @VirginTrains With ยฃ15,000+ a journey made from those standing you might want to think about investing that into some new ones. Bad customer experience leads to reduced use of ones services/product.
@LNER @VirginTrains I don't, it was fully reserved when we tried booking at the weekend so we thought you might have added an additional carriage for the expected 'Anytime' tickets with this being a peak time service. Headcount suggests ยฃ15,000+ made by making 100+ people stand...
@hampshirebus @benpayne_col @Poundstretcher1 Sounds like he didn't have a contract...! CEOs run the business, overall strategy, they make the decisions and sign work off. They wanted him in as Head of Sales, and there lies the issue.
If you're interested in finding out how to run a business watch #savingpoundstretcher@Poundstretcher1 and do everything the opposite way as these current owners. Incredible lack of accountability and business understanding....
@EddieCrouch@GylesB1 @VirginTrains @BBCSport I'd expect th @VirginTrains service to be the same although...the time I've used @VirginTrains from Liverpool to London it's been equally as dire. I expect that's enough reference to West Coast services?
@EddieCrouch@GylesB1 @VirginTrains @BBCSport What magical @VirginTrains have you been on? I couldn't even send an email using their trains on the East Coast mainline.
@Ryanair Hi I've DM'ed you about the price of tickets - for some reason when buying tickets for 2 the price is more than individually per ticket than when buying one. Meaning a ยฃ30 increase in ticket price and ยฃ60 overall. Why is this?