nmodes

Better, smarter customer service.
Generative AI platform for customer service and user experience.

[nmodes @nmodes_com]

Appalled by how @AirCanada treats its customers (at Frankfurt, flight to Toronto): invites on board, then shuts the gate right in front of them, leaving them on the ground, without explanation help or support #terrible #unacceptable #CustomerServiceFail

[nmodes @nmodes_com]

#Terrible car rental with @europcar and @bookingcom Apparently, u buy from one but interface with another. So if u have problem, the one you're interfacing with sends u to another, but when u go to 'another' they send u back to the interface. Convenient! #CustomerService

[nmodes @nmodes_com]

5/5 If a chatbot does not know the answer, come back later and ask the question again. There is a good chance it might learn.

[nmodes @nmodes_com]

1/5 HOW TO TEST A CHATBOT
Your company has a need to scale its online customer service – so you decide to deploy a chatbot.
There are several useful tips to follow when shopping for a chatbot solution.
To start with, you will encounter two types of chatbots on the market:

[nmodes @nmodes_com]

4/5 The disadvantage is that the conversation you’re having with the chatbot is likely part of the training process.
As a result, testing business chatbot solutions is a two-step process. Start by asking questions, similarly to how you test a generic solution.

[nmodes @nmodes_com]

Come back later to learn why https://t.co/w08doVxSwu is a smart customer service solution
#customerexperience #customerservice #AI #customercare

[nmodes @nmodes_com]

A clear description of different types of #AI and how they are related to each other.
https://t.co/2Abgojb7a6
#ML #deeplearning #technologies #businessclass

[nmodes @nmodes_com]

Do you know the difference between structured and unstructured #data?
Learn about it and see how nmodes AI can handle both:
https://t.co/Rqyn1NrIRP
Or simply ask us: https://t.co/whoCbZKw1w
#investment #financialliteracy #market #analysis

[nmodes @nmodes_com]

Smart Money AI make faster investment decisions on the strength of integrating structured and unstructured financial data in real time. #Financial #investment #AI #solution https://t.co/VHOH1E7x3u

[nmodes @nmodes_com]

Appears to be a wide outage @rogers No internet and no phone lines. @rogers services do not work either. #OutageAlert

[nmodes @nmodes_com]

In the last couple of days had to use #TTC subway. Score 5:1. Out of 6 rides 1 was completed without delay. The other 5 times train was delayed due to .. u name it
Emergency alarm activated , internal investigation, passenger sneezed and broke the signal sysrem. #greatjob ?

[nmodes @nmodes_com]

We are offering a free Onboarding and/or Customer Service AI solution during the Collision Conference.
#customerexperience #customerengagement #onboarding #collisionconf #Collision2022

[nmodes @nmodes_com]

nmodes is proud to support https://t.co/FyQA0s7Yiy – non-profit enabling university educated volunteers contribute in their area of expertise. UVolunteers is currently dedicated to helping the citizens of #Ukraine who are affected by the war.
#VolunteersWeek #AI #CustomerService

[nmodes @nmodes_com]

We revolutionize customer service by making it scalable.
Here is one recent case study to showcase how we do it: https://t.co/BBRrfAjhLN #CustomerService #userexperience #onboarding #AI

[nmodes @nmodes_com]

Here is an example of a bad automated #CustomerService. Listen @AirCanada, we have a much better #AI solution for you. It will improve #customer_satisfaction significantly. As of now, not only your human service is terrible, your automated service is even worse.

[nmodes @nmodes_com]

AI-powered smart building solutions manage energy consumption and communication networks, customizing living experiences and reducing pollution.
#sustainability #sustainable #GreenBuilding #smartcities #smartbuildings #technology #CustomerExperience
https://t.co/Cbs6cMQax7

[nmodes @nmodes_com]

Check out how we improve customer satisfaction and quality of work and life, while reducing the environmental impact, in the modern building: https://t.co/Q7Tm72URxw
#smartbuilding #greenbuildings #tenant #resident

[nmodes @nmodes_com]

How are advanced digital systems making smart buildings greener and more sustainable?
#sustainability #sustainable #GreenBuilding #smartcities #smartbuildings #buildingtech #technology
https://t.co/EpKD86iQn4