@GWRHelp We’ve been here for nearly three hours now, and always waiting for another train that ends up cancelled at the last minute… this is very silly and we are very cold
@GWRHelp hey, we’re stuck at Trowbridge having been turfed off the earlier train Bristol temple meads-Weymouth. please can you advise on how we’re to get to Frome?
@GWRHelp Hi Celia, thanks for your reply. Every train keeps getting cancelled - I’m sure the 21.31 will be the same - will you pay for a taxi? I don’t want to wait another hour for another cancelled train!
@GWRHelp Hi, I booked two sets of tickets Frome-Newbury to leave at 9.28 arrive 10.25 and Newbury - Oxford to leave 10.26 , but I can’t see these trains on national rail enquiries - have they been cancelled? I had a strange reminder email only about Frome-westbury.
@GWRHelp hey i need to travel Stansted airport to Frome on 21st dec but my ticket needs to be bought in advance by a Hungarian account. it’s not letting them book in advance on the 16:12 to 20:01 service - is there anything they need to do differently?
@GWRHelp ah, now i see the issue. there’s no e-ticket option, just to pick up with the payment card - but obviously i won’t have the Hungarian agency’s card. any other options? i don’t think they want to pay for ticket postage.