nigel heaton

[nigel heaton @noheaton]

@StratstoneDerby truly dreadful company. Avoid at all costs refused repair under warranty and NEVER answer the phone. Typically needs a minimum of three attempts- today it was six.

[nigel heaton @noheaton]

Boris Johnson uffizzi Florence

[nigel heaton @noheaton]

@VisionExpress Shoddy service and poor quality Gucci frames

[nigel heaton @noheaton]

@VisionExpress poor service on Gucci frames. Frames 4 months out of warranty. V expensive and poor quality

[nigel heaton @noheaton]

@VisionExpress My frames are 16 months old and the paint is flaking. I was told to either buy a new pair or find someone to paint them!

[nigel heaton @noheaton]

@VisionExpress really disappointed that my Gucci frames are 4 months out of warranty and there is no way of treating the flaking paint. Really poor

[nigel heaton @noheaton]

@Specsavers From you at Loughborough

[nigel heaton @noheaton]

Pair of @gucci glasses 4 months out of warranty. Bought @Specsavers Loughborough. @Specsavers made it clear not there problem. Fortunately there are other opticians and other frame manufacturers.

[nigel heaton @noheaton]

@gucci poor quality glasses frame. 14 months old and frame coating coming off but out of warranty. Avoid them and spend money more wisely.

[nigel heaton @noheaton]

@HalifaxBank the joys of Halifax 40 mins at branch. Called twice and cut off. Called again. No manager. Promised call back. Nothing. Then literally over an hour passed round 5 departments and still No access to MY money. A new low in service with a promise of only an 8 wk wait!

[nigel heaton @noheaton]

@HalifaxBank A new low in customer service. 40
Mins in a branch. Then cut off as “all lines are busy”. Congratulations

[SO @AiringViews]

@PeterStefanovi2

[Rae Earl @RaeEarl]

Shown ONCE by the BBC in 1974 (and never again) this is the end of ‘The Clangers - Election Special’
Too beautiful, too profound, too relevant to today….

[nigel heaton @noheaton]

K are https://t.co/t0E2TkalKZ

[Tim Harford @TimHarford]

Twenty years ago, M Cathleen Kaveny, a professor of law and theology, observed that many successful lawyers seemed to be extremely unhappy. Was it stress? Boredom? No. Long hours? Not quite...
https://t.co/jzSL6t6BFL

[nigel heaton @noheaton]

The lovely Claire Philp has just come up with a great collective noun for a team of accident investigators. You need a muddle of investigators

[nigel heaton @noheaton]

@stwater a company so dedicated to customer service that after 7 days of raw sewage flowing past my door there has been no service. Many promises no resolution

[nigel heaton @noheaton]

@VirginAtlantic and for goodness sake vary the music. The cycle time is known. The wait was described as 90 mins. Play at least 10 different songs. This is really really poor customer experience

[nigel heaton @noheaton]

@VirginAtlantic ok. Two hours forty in a queue and still waiting. Here are tips. Don’t have some guy telling me it’s important- you don’t think so or you employ more people. Don’t tell me you will be with me soon - you won’t. What position am I in the queue? My dentist tells me

[nigel heaton @noheaton]

@VirginAtlantic well tried the website and have now been waiting more than 1 hour 40 mins. Great service. Employ more people