@Converge_CSU Did you send a recent one? The one you sent at 3am just said that my plan was already at 100mbps. What good is my plan being 100mbps when that LOS is blinking red and I can’t use any of it. My concern was no connectivity since yesterday morning. Answer that.
@Converge_CSU why did you close my ticket when my issue was no connection and NOT SLOW CONNECTION. Your CSR just said my rated connection but did not address the fact that I have no connection at all?!??