Geography teacher who loves exploring our beautiful world. Love all things travel, adventure, walking, skiing, cats, wine, sunny days and occasional jogging.
Hi @HiltonHonors@HiltonHotels I have a reservation for tomorrow for a stay in London (booked on points) but i need to cancel as my father in law is seriously ill in hospital. The stay details say it can be cancelled until 11.59pm tonight but it won't let me cancel. Help?!
@HiltonHotels@HiltonHonors - what an absolute disgrace your Leicester hotel is. Checked in to a room that is unclean at best, disgusting at worst. Hairs all over bathroom floor and sink, stains on carpet, unhoovered and very much unloved. New room given, but not much better π₯
@British_Airways Check-in process has been
throughly awful at Corfu apt. 2 UK BA flights checking in at same time, with 2 very slow check-in desks for Euro Traveller open. No staff organising huge queues and seemingly no urgency to get things moving. 1.5hrs and counting π‘
@British_Airways - great flight from LHR-TIA today (BA926) with absolutely wonderful cabin crew who were the epitome of friendly and welcoming. But the highlight was the First Officer's informative yet hilarious announcements which kept us amused during the flight π€£βοΈ
@HiltonHotels - is there a glitch on your app this eve? I've just gone to check in & choose a room for our stay tomorrow and it's saying I'm already checked in?! It's giving me the option to check out already. I've now requested a digital key, but no idea what room allocated?
@HiltonHonors Thank you so much - it's now updated with the points etc so must have read my mind! It was a lovely stay at the Hilton Heathrow as always β€οΈ π
@HiltonHonors I stayed for 1 night at London Heathrow Hilton on 19th Dec. On my app, the stay is registered but showing 0 points still and it hasn't added on to my total stays in the account status section. Would you be able to advise please? Thank you!
@HiltonHonors@HiltonHotels 1/2 - I love Hilton Hotels and generally rave about our stays. But our current stay in Nottingham has been a disappointment. No room upgrade (which I understand happens- it's a busy Saturday night), no water in room and no prosecco on arrival...
2/2 which all other guests were being offered. We got some after I queried it. But the biggest let down is the room; small, basic and not the usual Hilton standard. Window looks at another block, with a lovely tissue discarded outside. Such a shame - we usually love Hiltons! π
@Jewson Would have been nice to have even received a "sorry" from your rude driver (who I had to go & find in the service station) who'd blocked both EV charging points at Market Deeping services (approx 9am) today. He clearly didn't give a toss. Not a great advert for Jewson. π
Thought we'd try the @thamesclippers from Battersea to Ldn Bridge. Staff & service were shockingly bad on the 1600 departure. Allowed to tap in, told there's space, then refused boarding. Staff blaming each other, no consistent explanation or apology. Never again.
@AmericanAir Awful start to boarding flight 1558 Lima - Miami this morning. You might want to check how many carry on bags people have - guy in front had 4!! No room in any overhead lockers as people brining on board far too much. Cabin crew not helpful at all & v.stressful π‘