If you had to page his name you obviously saw this ticket had wheel chair assistance and didn’t go look for him?! That’s wild and extremely scary.
Cc: @abcnews10@FlySMF@kcranews@FOX40@CBSSacramento
.@SouthwestAir tell me why my 87 year old disabled VET Grandfather was abandoned at his gate when he had wheel chair assistance and missed his flight because when the gate changed they left him behind?