Naman Gupta

Life is Irony !!

[Naman Gupta @novicenaman]

@thisguyknowsai Send

[Naman Gupta @novicenaman]

@Singtel I am getting no assistance, they keep asking to validate my FIN and looking into the matter. There is no progress or resolution. @Singtel @SingtelSupport

[Naman Gupta @novicenaman]

@Singtel even after chasing 3 days there is no resolution. Tell me something, you have 2 boxes of noodles one is opened and due to expire this week and the other one is packed and due to expire next month. What will you eat first? This is my issue and malpractice from @Singtel

[Naman Gupta @novicenaman]

@Singtel @Singtel no one is helping or providing a resolution even after 3 days

[Naman Gupta @novicenaman]

I have replied to @SingtelSupport but I cannot send a DM to @Singtel your official handle. I am losing time and you are not listening or trying to even understand my issue, let alone fix it.

[Singtel @Singtel]

@novicenaman @novicenaman Please accept our sincerest apologies for this. As we've followed you, kindly drop us a DM.

[Naman Gupta @novicenaman]

@Singtel are you even reading my issue? The issue is that you are not consuming the data pack I bought. You paused it and then used my roaming bundle that is due to expire in future. You want me to pay you more by lapsing my data pack

[Singtel @Singtel]

@novicenaman @novicenaman Hi there, we certainly don't want you to feel this way. 🙁 Allow us to share that data can also be consumed by background Apps that are not closed. Additionally, please ensure that your auto-update feature it disabled to avoid data usage.

[Naman Gupta @novicenaman]

This is a malpractice by @Singtel and we need to raise a voice as consumers

[Naman Gupta @novicenaman]

@Singtel the worst roaming plans and sham run by SingTel. Here is the way they make you pay more for roaming data.
1. I sign up for mobile bundle with roaming data of 3GB
2. The data finishes before the plan resets and I buy more roaming data, 6GB for $40.

[Naman Gupta @novicenaman]

3. Before the plan resets I consume another 2.8 GB Data. With 3.2 GB data due to expire in next 11 days
4. Since the plan resets they pause my data that has been bought and start to consume the new bucket while putting my recently bought bundle on hold
@Singtel

[Naman Gupta @novicenaman]

@foodpandasg this is the worst food delivery service ever. My order is pending for 1.5 hours and I have not received any updates. The restaurant is closed and foodpanda is still playing with delivery time

[Naman Gupta @novicenaman]

@airindia @airindia my concern is that how would the partner airlines know of the issue if they were sent over by air India?

[Naman Gupta @novicenaman]

After the worst possible flight experience with @airindia my frequent flier miles not getting updated with the partner airlines 🥲 worst experience with air India

[Naman Gupta @novicenaman]

@airindia @airindia my concern is that how would the partner airlines know of the issue if they were sent over by air India?

[Naman Gupta @novicenaman]

@airindia I’m still awaiting the response

[Naman Gupta @novicenaman]

@airindia I have replied on DM as your response is not valid.Fix it asap

[Naman Gupta @novicenaman]

@VirginAtlantic I’m not able to see the credit of my frequent flyer miles on my Singapore krisflyer accoint. Please help.

[Naman Gupta @novicenaman]

@airindia Hi @airindia team, I have less than 48 hours before travel and need your help to confirm on my upgrade status as this is totally unacceptable that after paying for the upgrade I’m not getting the confirmation

[Naman Gupta @novicenaman]

@airindia I paid for an upgrade for my trip and i still haven’t received the confirmation for the same. Please help. I have opened a case id 08906311 for the same.

[Naman Gupta @novicenaman]

@airindia I have already responded to the email and all that information was already provided in ticket. It has been over 28 hours since this issue was reported but I don’t see any resolution so far. My flight is due in 2 days time and I’m concerned about air India’s ability to support me

[Naman Gupta @novicenaman]

@airindia Hey @airindia any updates?