@SouthwestAir There is a mountain of evidence that SWA operational design is beyond flawed. Due to SWA showing no inclination to fix the issue and the liability it represents to American consumers just stop flying this airline. That's the only thing SWA will respond to, lost revenue
@SouthwestAir@carterbundy Why would we sit around and wait for our flight to be canceled when there is clearly no way SWA was going to recover in time. Refund EVERY SINGLE PERSON that had travel from 12/24-1/2. Or dissecting SWA and its executives will be the only bipartisan action in DC for a while...
@SouthwestAir Do you guys just have bots auto replying with generic apologies but making up new/different names for the customer service reps? Never seen a major airline fail so spectacularly