“Ugh I can’t believe I have to run errands today”
My errands:
- brew coffee
- pour Coffee Cake nutpods into my coffee
- sip on my delicious coffee
- order more nutpods for my coffee
@CindyCoopz@WholeFoods Hi Cindy - Wow, we don't like to see that either! We take complaints like this seriously. Could you send us a DM with your best email address?
@chantibaby_ We have a store locator that you can use to find the store closest to you that carries nutpods! We'd love to help you find somewhere that carries the flavor that you're looking for - reach out to us if you need our help! 💚 https://t.co/L2m7lhwqaX
@Queen_Caffeine_ We're so sorry to this happened! We would love to make it better. Could you please reach out to our Customer Care team at [email protected]? We will be happy to fix this 💚
@Barolodog We're sorry to hear you experienced separation, this is natural, and likely happened when you switched to a lighter or more acidic roast. We recommend shaking well and using medium or dark roast and that should work. Please reach out directly if those suggestions don't help.
@lmartine Hi Shasta! These recent changes come from updates to FDA labeling regulations. The water is still filtered; however, it is not an FDA requirement to include this in the ingredients statement so we decided to simplify.
@theredberuska Hey Laura! Have you tried our 11.2oz cartons? In most retailers, that sell nutpods, you can find them in the coffee and tea aisle. We also offer them on https://t.co/HyP56CWIkw and Amazon. That's our smallest size and it may be helpful for your dairy alternative transition 💚
@taylorruth Hi Taylor! This looks like natural separation. If you reach out to our Customer Care team at https://t.co/Cv7IwVQwGv they will be happy to make things right and offer some helpful tips 💚
@gordotam19@SevenFigure001 nutpods should be in the fridge after opening and using within 7-10 days. After the 10th day we recommend disposing of the old carton and opening a new one 💚
@JamiePierceAC Hi Brittany! Our customer service team will be happy to help you out with using our lids. If you fill out this contact form they will be in contact with you shortly 💚 https://t.co/5RhUXfuzdD
@RRLitster @WholeFoods@sproutsfm Hi there, so sorry you're having trouble finding stores that carry our product. We recommend using the store locator on our website, https://t.co/sH8ve6h6J5, to find locations near you that are carrying the specific size and flavor that you're looking for.
Peppermint Mocha is here! Cheer up your cup with our 3 and 12-pack Peppermint Mocha creamers. Available now on https://t.co/HyP56CF7sY and Amazon. This is a limited-time flavor so be sure to stock up. Happy Sipping ☕ !