Nynn Chang

[Henry Stewart @happyhenry]

As a manager do you see your most important behaviour as being a good coach? You should do. Thats what Google found after a decade of research: https://t.co/BNbdjDV4xn @Inc

[Henry Stewart @happyhenry]

Tips for managers:

Listen
Appreciate people
Make them feel valued
Coach don’t tell
Help people find their own solutions
Give people freedom to make their own decisions
Celebrate mistakes

And don't treat people as you want to be treated, treat them as they want to be treated

[Nynn Chang @nynnchang]

@gauravsingh_uk @ElftOt @ELFT_Therapies @NHS_ELFT @ELFT_QI @tracey_wootten @Helenwgreen @TimiOgunlowo Great to see the picnic is back again this year!

[Nynn Chang @nynnchang]

@laxmi_augustin @franypoo 😁 thanks @laxmi_augustin keep going with the project, it will go places!

[Nynn Chang @nynnchang]

When you work with a project team to improve the health outcomes of type2 diabetes and they buy you chocolates! I love the nudge! Maybe one for all chocolate boxes to help drive awareness for diabetes? #nudge #FoodForThought Thanks Sharen, @laxmi_augustin, Witney and @franypoo💜

[NHS Improvement @NHSImprovement]

‘A fun, interactive session with excellent introduction and clear speakers,’ – don’t miss your chance to develop a demand and capacity model for #NHS services with our free online course. https://t.co/oEpk1U4n7a

[Nynn Chang @nynnchang]

Congratulations, so proud of you team!! @Hamilton1Rozi @NHSELFTCommuni1 🥳

[Nynn Chang @nynnchang]

From interviews to post it notes then onto a driver diagram!Great learning from our staff, patients and allied partners in understanding the needs of the bariatric population! Next step:start testing and measuring the impact @NHSELFTCommuni1 @KauzeniJohn @JoRaphael4 @ELFT_QI

[Nynn Chang @nynnchang]

@laxmi_augustin @Francesrourke01 @franypoo and Whitney: great morning with Catherine #ihi doing some thinking of the triple aim work- let’s get our plan of action on Monday team! 🙌🏻

[Amar Shah @DrAmarShah]

The @THCHS1 @NHS_ELFT #TripleAim work with those who have type 2 diabetes and are housebound. Great population-level data, and the start of a theory of change. Next steps: create a measurement plan for #TripleAim outcomes and test the first change ideas

[Amar Shah @DrAmarShah]

Learning from @KauzeniJohn @THCHS1 @acharya_priya & Ash Ward at today's @ELFT_QI Trustwide QI forum - how has TH CHS achieved 100% Big I involvement? How has Ash Ward reduced length of stay from 25 to 11 days??

[Nynn Chang @nynnchang]

Thank you to John @KauzeniJohn and Shanaz (our lovely and inspiring service user THCHS) for sharing our story and processes of getting 100% service users involvement in our QI projects and the impact it brings for the service users involved @THCHS1 #proud-ia @ELFT_QI

[Ola Hill @purpleola]

A simple but extremely effective visual representation of the service involvement model in Tower Hamlet CHS @ @ELFT_QI trustwide forum

[Nynn Chang @nynnchang]

@NHSDiabetesProg @raj_psyc @laxmi_augustin @franypoo

[QI @ ELFT @ELFT_QI]

Bringing Flexible working to the community – One of the 2019 #WorldCafe projects presented @NHS_ELFT #QualityConf https://t.co/WCMLEFV8RP

[NSFT_QI @NsftQ]

Big thank you to Our very good friends from East London.
Francisco and Nymm you have done us proud at the Improving leaders QI training this week NSFT
Look forward to seeing you soon . Rock and Roll!

[Nynn Chang @nynnchang]

A must have QI tradition at the end of training- a bloomerang of paper aeroplane launch!! Thank you for having us @NsftQ @NSFTtweets

@FranciscoFM2016

[Dr Francisco Frasquilho @FranciscoFM2016]

Day 3 with this amazing N&S wave 2 delegates on ILP QI training. Such engagement, understanding, and energy! Also, some fun with (literally live) run charts! @nynnchang @NsftQ @ELFT_QI

[Nynn Chang @nynnchang]

Fun day at the Quality Improvement training again with @NsftQ and @FranciscoFM2016 ! Special thanks to @GedpattisonGed with his ‘shake and wake’ to get everyone up and energised post lunch 💃🏻

[Nynn Chang @nynnchang]

We are excited to hear about your pitch! @SouthgateNSFT 😊 @NsftQ

[Southgate Ward @SouthgateNSFT]

First day at the @NsftQ event. We’re learning a lot and looking forward to using the QI principles to bring about our own change 👍 Project pitch tomorrow...

[Dr Francisco Frasquilho @FranciscoFM2016]

Great first day with wave 2 Norfolk and Suffolk ILP QI training with @nynnchang .The basics of QI, identifying quality issues and understanding the problem. Great energy, enthusiasm, and reflection from delegates! Looking forward day 2. (Getting red beads ready!) @NsftQ @ELFT_QI

[Dariush Fassihi @dfassihi]

Great to be day 1 of @NsftQ Quality Improvement Workshop. Excited to learn new skills, identifying how to move from potential change ideas to sustainable service improvement #improve4patients