Chris O'Connell

Marketing guy in Austin who cooks, and enjoys as much as possible whenever possible

[Chris O'Connell @oconnellchris]

@AustinFC so sad @Apple own @MLS - Saturday night and my team is playing but now instead of over air games is a $15 a month rip off. EPL on peacock is so much better value.

[Thomas Wieberneit @[email protected] @twieberneit]

interesting: @sugarcrm is where the user is - which is outside the #CRM system. #SugarcrmARsummit MyPoV: Way to go

[Thomas Wieberneit @[email protected] @twieberneit]

The secret to successfully implementing #AI solutions lies in making them available to everyone and them not being sold as "technology" but as helpers #SugarcrmARsummit

[Liz Miller @lizkmiller]

"A dirty little secret of the CRM industry is most forecasting takes place OUTSIDE of CRM...because most solutions don't value time." @SugarCRM @zsprackett

That's about all I can tweet in this NDA #SugarcrmARSummit session...but let's all agree this is just an open truth

[Liz Miller @lizkmiller]

Well...Rich Green @SugarCRM is officially my new fave for his Fog of War reference. Anyone who can invoke Carl von Clausewitz and his commentary of a "piercing mind" and intelligence to cut thru the fog. 👍#SugarCRMARSummit

Yeah...I got a whole deck on that

[Liz Miller @lizkmiller]

"External data fuels models adding to data from #CRM producing 75+ vectors added to our models for better accuracy and a more informed system." @SugarCRM Rich Green shares how augmented data improves Sugar's AI without intervention #NoTouchAutomation #SugarCRMARSummit

[Kate Leggett @kateleggett]

GReat tag line from @sugarCRM - let the platform do the work. Its right - #AI and #automation should offload every repetitive action to let #CRM users- sellers, agents - focus on the customer and the work at hand. #SugarcrmARsummit

[Thomas Wieberneit @[email protected] @twieberneit]

common themes of #customer testimonials @ #SugarcrmARsummit are integration, visibility, wholistic view, flexibility

[Liz Miller @lizkmiller]

"We want to right the wrongs of high maintenance platforms of the past. Why should orgs LOOSE money because of their CRM? We want customers for life...by helping customers make customers for life." @SugarCRM CEO Craig Charlton #SugarCRMARSummit #FixBrokenCX #CRMShouldBEasy

[Stephen Hurrell @SHurrellISG]

Listening to Craig Charlton at #SugarcrmARsummit - sobering stat that 52% of sales leaders believing their CRM system costing them revenue. CRMs have not historically helped people sell, but this is changing - my view https://t.co/bWRySoz1cC #sales #crmplatform #revenuegrowth

[Liz Miller @lizkmiller]

"Letting the platform fuel growth is the mid market mantra. They just doesn't have TIME to spend time making tools and solutions work...it needs to work out of the box." @SugarCRM CEO Craig Charlton #SugarcrmARsummit

I dare say tech to fuel growth is every market's mantra.

[Stephen Hurrell @SHurrellISG]

My latest on recent data driven developments by SugarCRM for their Sales product. https://t.co/48MzefEmeS

#sales #AI

[Chris O'Connell @oconnellchris]

The New Sugar. Goodbye open source and hello hi-def CX #sugarcrmarsummit

[Nicole France #CX #content @lnfrance]

Intrigued by the "no touch" applications approach from @sugarcrm: it should be about the insights that people get out of the system, not the data the input , says @sugarclint. To @jlnorwood's point, this is way more than being an open source #CRM. #sugarcrmARsummit

[Chris O'Connell @oconnellchris]

@mlanders From my mate in Aussie: The US Presidential debate is a white man in his 70s debating with a white man in his 70s (who beat a white man in his 70s to get here). And to moderate the debate is... (wait for it) ... a white man in his 70s! 🤦‍♂️🤦‍♂️🤦‍♂️

[Chris O'Connell @oconnellchris]

@mlanders Guess who’s pouring

[Chris O'Connell @oconnellchris]

@seobrien Try Sugar Sell with Sigar Hint. By SugarCRM. CRM plus social media search/enrichment. No marketing tools required.

[Chris O'Connell @oconnellchris]

Enjoying a small corner of heaven at the @AmericanAir flagship lounge in Dallas before my hop to London. Wonderful experience and thanks @AmericanAir - cheers!

[hedleypotts @hedleypotts]

Excited to see the launch of HPE Right Mix Advisor! Move applications from legacy to cloud ensuring the Right Mix by best practices and technology from Cloud Technology Partners and RedPixie, and automated discovery capabilities from @iQuate. https://t.co/RRsAEFzFpl

[iQuate @iQuate]

@iQuate Delivers the Right Mix of Hybrid Cloud with @hpe #RightMixAdvisor #CloudMigration #HPE #HPEpointnext https://t.co/t7x20G6ghD

[Channel Dive @ChannelDiveNews]

.@HPE Right Mix Advisor features new services delivered by #HPE Pointnext. @HPE_TechSvcs https://t.co/f2J3F5Tmiy