Sandeep B.

Consultant during the day. Gamer by night.

[Sandeep B. @offbeatrader]

[1/4] Dear @ASUS @ASUS_ROG @ASUSIndia @ASUS_ROG_IN, I am writing to express my deep concern regarding the ongoing service with my laptop. It has been almost a month since my laptop went in for service... #CustomerExperience #Asus #CustomerSupport #ROG

[Sandeep B. @offbeatrader]

@tradingwick_ Mr. Wick. I have sent you a message on Twitter and Telegram. Check it out.

[Sandeep B. @offbeatrader]

2/2 We will not be moving forward with #ImagineArt since your subscription model is unethical from a users point of view. Request you to #resolve this issue asap.

Thanks.

[Sandeep B. @offbeatrader]

@ImagineArt_X I had reached out to support to help with cancelling the monthly #subscription. Nothing has been done until now. Your cancellation process is flawed and users cannot unsubscribe manually. Screengrab attached- https://t.co/rDQzKwgmkK #art #issues

[Sandeep B. @offbeatrader]

@shumar Your channel is soo fucking unique.. aur kya bolu abhi Shumi. The entire MotorInc team needs a standing ovation for bringing out content that is unmatched in this space. Well deserved 500K followers 🥳🎉

[Sandeep B. @offbeatrader]

@shumar Anand was just being Anand. Great podcast Shumi!

[Sandeep B. @offbeatrader]

@StanChart Dear @StanChart I haven't received any update yet. Are we moving forward or has this come to a complete stop?

[Sandeep B. @offbeatrader]

1/ @StanChartIN Visited Standard Chartered Bank, Shakespeare Sarani Branch, today to retrieve details of my late mother’s account — what followed was deeply disappointing. [contd....]

[Sandeep B. @offbeatrader]

@StanChart Done

[Sandeep B. @offbeatrader]

6/ Grief is hard enough. Having to deal with such a lack of empathy and professionalism from bank staff makes it worse. For a global institution like @StanChart, I expected far more dignity and sensitivity towards customers handling posthumous financial matters. #Banking [end]

[Sandeep B. @offbeatrader]

5/ ....this time being told to produce physical death certificates, even though official certificates are now digitally issued via registered mobile numbers. The staff member even compared my situation to his own experience at a cremation — completely unprofessional. [contd....]

[Sandeep B. @offbeatrader]

[4/4] I am extremely disappointed with how this situation has been handled. Please provide a viable solution to address my concerns, considering my laptop warranty expires in four days.
Why does the return appear to be intentionally delayed until my warranty expires?

[Sandeep B. @offbeatrader]

[1/4] Dear @ASUS @ASUS_ROG @ASUSIndia @ASUS_ROG_IN, I am writing to express my deep concern regarding the ongoing service with my laptop. It has been almost a month since my laptop went in for service... #CustomerExperience #Asus #CustomerSupport #ROG

[Sandeep B. @offbeatrader]

[3/4] ..to identify that my laptop was shipped with a faulty motherboard. I paid a premium for this laptop, which has been problematic from day one. This issue has led me to reconsider recommending or purchasing Asus products. And this is not the first time I am saying this.

[Sandeep B. @offbeatrader]

@ASUS_ROG_IN Done

[Sandeep B. @offbeatrader]

@ASUSIndia @ASUS @ASUS_ROG Had handed over my laptop to your service engineer to fix a glitch. What I received was a cracked rear cover. I am extremely disappointed. How do you plan to solve this problem? This laptop did not come cheap and it's less than a year old #asus

[Sandeep B. @offbeatrader]

@ASUSIndia Another automated bot response.

[Sandeep B. @offbeatrader]

@ASUS @ASUS_ROG @ASUSIndia
Dear #Asus, I purchased a #ROG laptop on the 8th of June and received it yesterday the 12th. The machine is completely dead. It doesn't #boot up unless plugged into a power source.
I am utterly #disappointed after spending a bomb on the #machine.