Banu.

[Banu. @official_banu]

@Manishpatel1980 @OctopusEnergy Same here. App not working. ASHP not connecting.

[Banu. @official_banu]

@currys I’ve already raised this with your team via DM. You said to wait. Clearly, that’s your only solution to everything. Wait. If I wait enough, I’m sure the washing machine will fix itself too. You’ve got the worst customer service I’ve dealt with. You all deserve a trophy 🏆

[Banu. @official_banu]

1. @currys delivered my washing machine damaged last Friday. I called in straightaway to report it and I was told to wait 24hrs. I called back on Monday and they said it’ll take them 24/48 hrs to arrange an exchange date that fits them. When I told the agent, I dont have another

[Banu. @official_banu]

10. Just to note this here. Curry’s has still failed to deliver my washing machine. I am still waiting. Their customer service is more than useless. They refuse to contact me. I raised it through different channels. They don’t get back. @currys

[Banu. @official_banu]

#CustomerExperience #CustomerService #CustomerServiceFail #currys #currystechmas

[Banu. @official_banu]

8. It’s 8pm and I haven’t received anything yet. I’m going without a washing machine for a week now. I’ll have to call them again tomorrow. They better pay my phone bill this month. It’s the worst customer service I’ve ever seen and I regret not using John Lewis.

[Banu. @official_banu]

7. Complaints agent told me that she’ll create it for me and I’ll receive a text shortly to say it’ll be delivered tomorrow on Friday. Well, today is Thursday. I haven’t received any texts yet so I called the customer service again. They said Ill receive a confirmation text by2pm

[Banu. @official_banu]

6. In the end, she had the cheek to ask me if she's resolved everything today. I told her no and she hung up on my face lol. Great customer service from curry's so far. They called me from the complaints team yesterday and confirmed none of the agents actually started theexchange

[Banu. @official_banu]

5. I told her I wanted to raise a complaint and she said okay she’ll raise it. She was about to hang up if I didn’t tell her “can I tell you my complaint?” I have no idea what she was gonna raise. I listed everything and she was not happy.

[Banu. @official_banu]

4. She said she’ll create an exchange because the previous agent didn’t create and she can give me £15 compensation. Are you off your head? You’ll talk to me that way, you’ll inconvenience me greatly and that’s the best you can do after I almost paid you £1k??

[Banu. @official_banu]

3. When the agent kept talking over me. How unprofessional and rude is that? I wasn’t even allowed to speak and raise my concerns! He said I can’t even raise a complaint. I had to hang up and call again to speak to another agent. This one was pretty useless too.

[Banu. @official_banu]

2. They told me I have to wait. If I don’t want to I can take it back to a curry’s store and exchange it there. So they’re expecting me to pay for delivery and if there are any problems, I will have to take it back and forth. I was so nice but the last straw was…

[Banu. @official_banu]

@currys Hot coffee ☕️

[Banu. @official_banu]

I’ve got tickets for tonight’s #matildathemusical London. Anyone interested? #ticketsale #londontheatres

[Banu. @official_banu]

@Michiel71 @NordaceOfficial Haven’t paid any. You actually pay what it says. Nothing more.

[Banu. @official_banu]

@yasincatall @iremnalbaantt

[Banu. @official_banu]

@netflixturkiye Sherlock 🔒🕵🏻‍♀️

[Banu. @official_banu]

@cotttoncanddy öyle mi? 🤔

[EftalBey @artikbisaIin]

Aslan burcu kadını bu dünya için bir nimettir

[Banu. @official_banu]

@hotukdeals Let’s see if I’m lucky enough 🤷🏻‍♀️
#winwithhotukdeals