@HeathrowAirport Hi, you'll see in my original tweet that your DMs aren't working - every time i try to DM you it fails (not having this issue with any other account). I can't DM you. Please DM me yourself or offer another useful way to contact you (not the phone line).
@HeathrowAirport your DMs aren't working, messages fail. I'm trying to get contact details for BAA. The number on their website is not direct, I need direct line or email address to find my lost baggage, which they have apparently had since Saturday.
@AdobeCare links in account confirmation email fail, attempts to sign in fail - error message is for a misspelled URL (when I click on the link provided in email). Tried in both Safari and Chrome. Please advise/resolve ASAP
@British_Airways my flights are cancelled, trying to request a refund. Website FAQ directs me to call. Upon calling, automated answering service apologises for inconvenience then hangs up. Please advise how to actually facilitate refund ASAP.
How does a #brand write the story (or #strategy) in an authentic way? Diagnose the gap, articulate authenticity and promote a culture of '#social sharing'. BrandCap CEO @brandedmanfred explores #brandstrategy in the #luxury#travel sector | Read more https://t.co/tKs7jtx0Hd