Dr Janne Ohtonen

Janne Ohtonen believes customer centric business innovation brings substantial benefits as increased revenues, decreased costs and improved customer service.

[Dr Janne Ohtonen @ohtonen]

Happy New Year! All the best for your New Year resolutions!

[Dr Janne Ohtonen @ohtonen]

Happy New Year! All the best for your New Year resolutions!

[Dr Janne Ohtonen @ohtonen]

Happy New Year! All the best for your New Year resolutions!

[Dr Janne Ohtonen @ohtonen]

(In Finnish only)
Meillä olisi Solutions Analyst paikka avoinna, jossa vastaat uuteen alustaan liittyvien e2e-prosessien, rajapintaprosessien ja -sisällön sekä raporttien vaatimusmäärittelyiden tekemisestä ja kuvaamisesta yhdessä tietyn alustatoimittajan…https://t.co/oVWQwWBorc

[Dr Janne Ohtonen @ohtonen]

Please, watch this documentary and think about the impact of social media and (fake) news on your personal life. Your and all of our future depends on it!

[Dr Janne Ohtonen @ohtonen]

New job: Customer Experience – Voice of Customer – VOC – Insight: https://t.co/d0ofA7dH8g Apply today!

[Dr Janne Ohtonen @ohtonen]

Oletko etsimässä kotia PK-seudulta?Nyt on heti vapaana remontoitu ihana koti Leppävaarassa.Tässä kolmiossa on kattoterassi, sauna ja takka talvi-iltojen ratoksi.Autollekin on tarjolla tilava lämmin halli.Katso lisätiedot ja sovi näyttöaika täältä jo tänään https://t.co/qfXORbyno8

[Dr Janne Ohtonen @ohtonen]

@Garmin Garmin, you need to improve you comms! Others share more https://t.co/rVhSToYeIH and we can't know if this is true

[Dr Janne Ohtonen @ohtonen]

Happy New Year! All the best for your New Year resolutions!

[Dr Janne Ohtonen @ohtonen]

@Tandem_Bank Hi, when will you make it possible to download all the transactions as a CSV or implement integration to Buxfer? I use Tandem a lot and it messes my finances tracking as I can't do it automatically (and manually takes too much time). The PDF export isn't good enough

[Dr Janne Ohtonen @ohtonen]

Happy New Year! All the best for your New Year resolutions!

[Dr Janne Ohtonen @ohtonen]

Is being Totally Digital possible or even desirable? https://t.co/Bal4c8es5w What do you think? #strategy

[Dr Janne Ohtonen @ohtonen]

Do you commute to work? Then Audible can help those boring journeys much more interesting! Get 50% off for 4 months with this link https://t.co/q4shSX9eqj and listen rather than waste your time on the trains, buses and in your car. #produtivity #work #dontwastelife

[Dr Janne Ohtonen @ohtonen]

Check out Janne's Books on Amazon! https://t.co/G6L7K5zq9j via @amazon #customerexperience #cx #cex #customer #customerservice #book #christmasgift

[Dr Janne Ohtonen @ohtonen]

I'm looking for customer contact centre #specialist #consultant for a 3 months #contract work with an immediate start, based 4 days a week in Malmo #Sweden Contact me now to discuss further! Several positions available. #contractors #consultant #jobsearch

[Dr Janne Ohtonen @ohtonen]

@vuecinemas in #croydon is having some fire issues. We were just kicked out from the #AStarIsBorn movie on the middle of it. No fire or smoke in sight. Only 1 firetruck. Do I get a refund?

[Dr Janne Ohtonen @ohtonen]

What is the Importance of Using a Live Chat Software on Business Website https://t.co/stN48ioq5e @proprofs

[Dr Janne Ohtonen @ohtonen]

https://t.co/EHhIAGQJZK

[Dr Janne Ohtonen @ohtonen]

Avoid @Iberia_en and @AviosUK at all cost! The #customer #experience is so bad that no matter how many #Avios you have, you won't be able to book due to server errors and system clitches. #cx #cem :(

[Dr Janne Ohtonen @ohtonen]

Why @FazerSuomi sells you AIR instead of the product?!? This package is 80% empty which is ridiculous and creates false customer expectation :( Share your experiences with #FazerCheats tag! #CustomerExperience #cx #cex