OneTracker

To contact us, send an email to [email protected].

[OneTracker @onetrackerapp]

@donotbelikeryan Not yet

[OneTracker @onetrackerapp]

@BKIQueen Hi, we are having issues with FedEx tracking and we are working on a resolution. Sorry for the inconvenience.

[OneTracker @onetrackerapp]

@STATSVVS Due to the way we integrate with carriers (and all other independent tracking apps) currently it is impossible to have real time updates.

[OneTracker @onetrackerapp]

Incident has been resolved.

[OneTracker @onetrackerapp]

Our system is currently down due to a widespread issue with Google Cloud load balancers.

[Downdetector @downdetector]

User reports indicate Google Cloud is having problems since 12:52 PM EST. https://t.co/UKGIswJDaW RT if you're also having problems #googleclouddown

[OneTracker @onetrackerapp]

@Frankie28x Yes.

[OneTracker @onetrackerapp]

@xFATALSUPPORTx @uhRKZ With many carriers to support, it’s not unusual to match hundreds of tracking numbers (mostly invalid) from a single email. For carriers with more distinguishable formats (e.g. UPS). We do allow matching without a carrier name. 2/2

[OneTracker @onetrackerapp]

@xFATALSUPPORTx @uhRKZ Hi, the main issue is that when you paste a number we already know it’s very likely to be a valid tracking number. But in emails especially HTML ones there can be a lot of random text in the code. 1/2

[OneTracker @onetrackerapp]

@SaculSacul Thanks. We will take a look.

[OneTracker @onetrackerapp]

@SaculSacul There are plans, but current priority is to add more carriers. Since the web interface currently shows all packages (or all archived), the browser’s built-in search can be used as a workaround.

[OneTracker @onetrackerapp]

@SaculSacul Apologies for the delayed response. All of us work on this part-time and sometimes we do get busy.

[OneTracker @onetrackerapp]

@MRizkBV Hi, thanks for letting us know. This should be fixed now.

[OneTracker @onetrackerapp]

@SaculSacul Thanks. We’ve updated your limit.

[OneTracker @onetrackerapp]

Amazon has made a recent change to require sign-in to view any order tracking pages. Therefore our system has lost access to them. Currently no workaround for tracking via Amazon emails, but packages other than Amazon Logistics can still be added manually.

[OneTracker @onetrackerapp]

@SaculSacul Hi, please send us an email with your account email address and we’ll update the limit for you.

[OneTracker @onetrackerapp]

@Tobashadow Hi, thanks for the suggestion, we will consider. In the mean time if you use auto forwarding, you can also change the filter to exclude Amazon emails.

[OneTracker @onetrackerapp]

@SaculSacul JoeyCO is now available in app. We got requests for some other carriers as well, will also add them.

[OneTracker @onetrackerapp]

@SaculSacul https://t.co/XM2lQIffwU should now be tracked if the email contains tracking info and package is not shipped via Amazon Logistics.

[OneTracker @onetrackerapp]

OneTracker web interface (https://t.co/T6teXGKPYx) is now open to all users who have upgraded to the premium version! Get access by linking your license with your account. Instructions: https://t.co/59qcQXifa5

[OneTracker @onetrackerapp]

@uhRKZ Sorry about that. Will take a look.