Optimum Help

We’re here 24/7 and happy to help with questions about your Optimum Internet, mobile, TV, phone, & billing. Additional support at link below.

[Optimum Help @OptimumHelp]

@PastorKebreau Hi there, if you're experiencing any issues with your Optimum services, we’re here to help! Please send us a DM with more details and your account information so we can best assist you. Thank you so much. ^Ann

[Optimum Help @OptimumHelp]

@AlBh4mc Hi there, looks like there was an outage with the captcha. Can you attempt the quick pay again?

[Optimum Help @OptimumHelp]

@barackoholiday We're always happy to help. If you need any assistance in the future, let us know at any time. ^David

[Optimum Help @OptimumHelp]

@agnihotry @optimum Hi there. We are here for you and happy to address any billing concerns you’re having. Please private message us with the phone number associated with the account and service address so we can best assist you. Thank you. ^Luthfi

[Optimum Help @OptimumHelp]

@Angels5558 Hi there. I understand the frustration with billing rates. Please DM us here: https://t.co/bEPlExjAK3 and we can take a look for you. ^Ant

[Optimum Help @OptimumHelp]

@LuciaTe28828257 Hi there. We are here for you and happy to address any service concerns you’re having. Please private message us with the phone number associated with the account and service address so we can best assist you. Thank you. ^Luthfi

[Optimum Help @OptimumHelp]

@lemon58225935 @optimum Hi there. We are here for you and happy to address any concerns you’re having. Please private message us with the phone number associated with the account and service address so we can best assist you. Thank you. ^Luthfi

[Optimum Help @OptimumHelp]

@triangle45 Hello, Karl. I understand how frustrating this situation can be, and I appreciate you bringing it to our attention. We received your DM about this and will continue to follow up with you there. ^Juan

[Optimum Help @OptimumHelp]

@kesc99 Hi there. I understand how frustrating this situation can be, and I appreciate you bringing it to our attention. I can definitely assist you here with this. Please DM us with your complete address so we can assist you right away. ^Juan

[Optimum Help @OptimumHelp]

Optimum Mobile is here to help. Plus, you can save $930/yr+ vs Verizon. Now's the time to switch. Learn more: https://t.co/iy5gG0zKKi +Savings claim against Verizon based on comparison of 3 lines of service with Optimum Mobile Unlimited plan vs Verizon Unlimited Welcome plan, without Auto Pay, as of 12/11/25.

[Optimum Help @OptimumHelp]

@orlandojr88 Hi there. I understand how frustrating this situation can be, and I appreciate you bringing it to our attention. I'll be happy to assist you here with this issue. Please DM us with your full name and complete address so we can assist you right away. ^Juan

[Optimum Help @OptimumHelp]

@goodoleboy63 Hi there. This is not the experience we wish to provide. Please DM us here: https://t.co/bEPlExj2Uv if you are still in need of assistance. ^David

[Optimum Help @OptimumHelp]

@WhoIsJer_my Hi there. I understand the frustration with service issues. Please DM us here: https://t.co/bEPlExj2Uv and we can take a look for you. ^David

[Optimum Help @OptimumHelp]

@flojo1605 You may send a Dm via this link https://t.co/p01W4Cfy8k ^Deb

[Optimum Help @OptimumHelp]

@LTD929 @optimum Hi there. We are here for you and happy to address any additional concerns you may have. Please private message us with the phone number associated with the account and service address so we can best assist you. Thank you. ^Luthfi

[Optimum Help @OptimumHelp]

@ErinLBarton Hi there. We are here for you and happy to address any service issues you’re having. Please private message us with the phone number associated with the account and service address so we can best assist you. Thank you. ^Luthfi

[Optimum Help @OptimumHelp]

@Pir8TreasureNC @optimum Hi there. We are here for you and happy to address any service concerns you’re having. Please private message us with the phone number associated with the account and service address so we can best assist you. Thank you. ^Luthfi

[Optimum Help @OptimumHelp]

@MizMercy007 @optimum Hello. If we can be of any assistance, feel free to send a DM and include your name, phone number and service address.
^Randy