OptumRx

OptumRx helps you get the medications you need — even by home delivery. We can't discuss private information here. For customer care tweet @Optum_Support.

[OptumRx @OptumRx]

@johns_jewels Hello Mr. Morris, we are responding to your tag regarding the concerns you shared about your OptumRx Home Delivery Pharmacy experience. Could you please confirm whether the phone number you previously provided is still the best way to contact you? https://t.co/FiewpdDeWv

[OptumRx @OptumRx]

@Goldslinger Hi Todd, thanks for bringing this to our attention—we’re sorry to hear about your experience. We’d like to help. Please send us a DM with your full name, phone number, and email, so our team can look into this. https://t.co/FiewpdDeWv

[OptumRx @OptumRx]

@AdkContrarian Hello, if you’re still having trouble accessing the website, please send us a private message with more details about the issue you’re experiencing. We’d be glad to look into this with you. https://t.co/FiewpdDeWv

[OptumRx @OptumRx]

@LGuynn7052 Hello, thank you for tagging us in your post. We're sorry to hear this and would appreciate the opportunity to look into this with you. If you would like to speak with our team, please send us a private message with your name, phone number and email address. Thank you. https://t.co/FiewpdDeWv

[OptumRx @OptumRx]

@723Magnus Thank you for tagging us in your post and making us aware of this issue. We are saddened to hear about this experience. Please send us a private message with your name and contact details, we would like to see what we can do to help!

[OptumRx @OptumRx]

@bwombat24 Thank you for confirming you were able to speak with someone and have your concerns addressed. Please do not hesitate to reach out should you have additional questions.

[OptumRx @OptumRx]

@OpenMindPolitic Hello, you may contact our customer service team directly at 800‑356‑3477, available 24/7 to further discuss your concerns. Thank you

[OptumRx @OptumRx]

@miabarns2 Hi Mia, we understand your Telemed visit did not meet your expectations. If you need additional assistance, or would like to speak with someone please private message us with your details. Thank you!

[OptumRx @OptumRx]

@abigailben91 Thank you for tagging us in your post and making us aware of this issue. Can you private message us your name and phone number? We would like to see what we can do to help. https://t.co/FiewpdDeWv

[OptumRx @OptumRx]

@donrull Hi, you can reach us at: 1-800-356-3477 for 24/7 customer support, including questions about Optum Home Delivery Pharmacy. Thank you

[OptumRx @OptumRx]

@donrull Hi, if you would like to learn more about the program, please call: [phone] our clinical pharmacist can provide you details. Thank you

[OptumRx @OptumRx]

@simonboy68 Hello, thank you for tagging us in your post. We would be happy to look into this for you. If you would like to speak with our team, please send us a private message with your full name and contact information. Thank you. https://t.co/FiewpdDeWv

[OptumRx @OptumRx]

@PrincessKryssi We understand your concern and apologize for any inconvenience this may have caused, Kryssi. We will forward your inquiry to the appropriate team to further assist in coordinating with your provider’s office. Thank you

[OptumRx @OptumRx]

@LDpodcast We appreciate you letting us know. We wish you a wonderful weekend!

[OptumRx @OptumRx]

@big2mo Hello, thank you for tagging us in your post. We would be glad to look into this for you. If you would like to speak with our team, please send us a private message with your full name, email address and phone number. Thank you. https://t.co/FiewpdDeWv

[OptumRx @OptumRx]

@PrincessKryssi We're disappointed to hear this. If you'd like to discuss your experience further, please send us a private message with your full name, phone number and email address. Thank you