Opus Energy

Supplying renewable source electricity to small and medium UK businesses 🌎 Part of @DraxGroup

[Opus Energy @Opus_Energy]

@TabulaRasa78 Good Afternoon,

I'm sorry that you've had to contact us and i apologise for any inconvenience this matter may have caused you.

Please can you message us with your account number so that we can look into this matter further

Yours sincerely

Adam https://t.co/uXWBTdKJu0

[Opus Energy @Opus_Energy]

❗ Update: our lines are now working

[Opus Energy @Opus_Energy]

❗ We’re experiencing technical issues with our phone system and are trying to resolve them as quickly as possible. In the meantime, customers and brokers can continue to manage their account through the My Opus Energy portal or email us at [email protected].

[Opus Energy @Opus_Energy]

@DognamedDylan Hello, we don't have another email address but you can contact our Customer Service team by calling 01604 797 301. Alternatively, please DM us with your account information and we will look into this further. Thanks, Jack. https://t.co/uXWBTdKJu0

[Opus Energy @Opus_Energy]

@polythenemailer Hi,

We are sorry to confirm we are experiencing issues, which we hope to be resolved shortly.

In the meantime, I have located your account and emailed the last two invoices per site.

Kindest
Jo

[Opus Energy @Opus_Energy]

@IanDavo1972 Hi Ian. I am sorry to hear about this matter. If you need assistance, please send a DM with the account and contact details. Thanks, Gavin

[Opus Energy @Opus_Energy]

@JohnGubba Hi John. I am sorry to hear about your concerns. If you need any assistance, please send a DM with your account and contact information. Thanks, Gavin

[Opus Energy @Opus_Energy]

@lonelyshepherd7 Good Morning,

I'm sorry to hear you have received an electricity bill from us in error. Please do respond, ensuring your message is private, and provide the account number and the site address listed on the invoice.

Many Thanks
Jo

[Opus Energy @Opus_Energy]

@darran_potter Hi Darran. I'm sorry that you are awaiting a reply. Please feel free to send a DM with your account and contact details for assistance. Thanks, Gavin

[Opus Energy @Opus_Energy]

@16Sharkey Hello. I believe you have mistaken us for another company called Opus. Thanks, Jack.

[Opus Energy @Opus_Energy]

@SarahAndCo3 Good Morning,

Please do respond ensuring your response is private and not public. In this response, please provide your Opus Energy account ID, or provide your full site address (address where meter is located) so we can check you account status.

Kind Regards
Jo

[Opus Energy @Opus_Energy]

We're currently experiencing technical issues with My Opus Energy and are working on fixing this as quickly as possible. If you need to contact us during this time, please call our Customer Service colleagues on 01604 673 100. 📞

We're sorry for any inconvenience this causes.

[Opus Energy @Opus_Energy]

@JCardozoMarsh Hi. We are sorry to hear about this, please send us a DM with the account information or give our Energy Relationship Team a call on 0800 630 0841. Thanks

[Opus Energy @Opus_Energy]

@Joannanoble13 Hi. We are sorry to hear about this. Please contact our Energy Relationship Team on 0800 630 0841 for assistance. Thanks, Gavin.

[Opus Energy @Opus_Energy]

@IsbelisLopez Hello, If you can private message us with your contact details and any information relating to the account in question we will be happy to review this further. Thanks, Jack. https://t.co/uXWBTdKJu0

[Opus Energy @Opus_Energy]

@Michael82533431 Hi Michaela. We are sorry to hear about your concerns. However, we have already responded to you on this matter on multiple occasions. Our customer can contact us directly if any further assistance is required on 0800 630 0841. Thanks, Gavin

[Opus Energy @Opus_Energy]

📣 The Government has announced a new Energy Bills Discount Scheme (EBDS) for businesses which will run from 1st April 2023 to 31st March 2024, at which point it will replace the Energy Bill Relief Scheme (EBRS). [1/2]

[Opus Energy @Opus_Energy]

@karen_erskine Hi Karen. I'm sorry to hear that you're waiting on this. In order for us to help, please can you send a DM with your account information or you can give our Energy Relationship Team a call on 0800 630 0841. Thanks, Gavin

[Opus Energy @Opus_Energy]

@signorbabuino Where required, we appoint third parties on our behalf such as Face 2 Face, who who assist for the purpose of debt collection which includes applications/executions of right of entry warrants. We shall not be commenting any further on our internal processes. Thanks.

[Opus Energy @Opus_Energy]

🎄 Holiday season opening times 👇

We'll have reduced opening hours over the festive period. The best way to get in touch with us during this time is to email [email protected] 📨

Happy holidays from all of us at Opus Energy!🌟

[Opus Energy @Opus_Energy]

@signorbabuino Hi. I am sorry that you are unhappy with contact received from a 3rd party on our behalf. If you need any assistance, please send us a DM with your account information. Thanks, Gavin

[Opus Energy @Opus_Energy]

@786_khan_123 Hi. Thanks for your message. I have responded to your DM. Thanks, Gavin