Es un descaro @Uber_Support@Uber. Un agente de Soporte Prioritario (Kajal) me APROBÓ por escrito la tarifa de limpieza por un pasajero que derramó helado en mi carro. Ahora no me depositan el dinero, me cierran los chats en bucle y se contradicen. ¡Exijo la acreditación YA!
Hola @Uber_Support, necesito ayuda de un supervisor. Soporte Prioritario aprobó mi tarifa de limpieza por escrito, pero por un error de coordinación de agentes no me han depositado el dinero y me están cerrando los chats sin respuesta. Tengo las capturas de la aprobación
@Uber_Support Gracias por la pronta respuesta. Les escribo por privado porque en el soporte de la app me tienen atrapado en un bucle de respuestas automáticas y cierres de chat.
@Lyft@LyftHelp@AskLyft Your app is affecting my cancellation rate. It receives rides while I’m paused, and some rides I accept are automatically canceled and recorded as my cancellations. I’ve reported this multiple times and it was escalated, but nothing has been fixed.
It’s July 17 and @Lyft, @LyftHelp, and @AskLyft are completely ghosting me. A passenger left a massive food mess on my seat. They denied the cleaning fee, blocked my account from future claims, closed all my chats, and refuse to respond on Twitter.
They are actively hiding from a contract dispute. Disgraceful treatment of drivers who keep their platform running. @LyftConductors #Lyft#Rideshare#DriverRights#BadFaith
It’s July 17 and @Lyft support is completely ghosting me. A passenger left a massive food mess on my seat. They denied the cleaning fee, blocked my account from future claims, closed all my chats, and refuse to respond on Twitter.
This is absolute bad faith and a total violation of your own Terms of Service. Have a real corporate supervisor contact me immediately to review the photos properly.
@AskLyft In-app support is copy-pasting the exact same auto-script seconds after I requested your corporate address to file a formal Notice of Dispute. You are blocking my contractual right to resolve a breach of contract while ignoring clear physical evidence of damage today.
A passenger spilled a salad with creamy dressing all over my fabric seat today, and @AskLyft support just closed my case accusing me of making a false claim. Look at the real photos! I demand a human supervisor to review this immediately. Stop ignoring your drivers! @lyft
Two different passengers damaged my car today (urine on the seat and door damage). Despite real photo evidence, @AskLyft support ignores the proof, sends bot replies, and threatens to restrict my account for claiming what is fair. I demand a real human review! @lyft