We've donated over Β£30,000 of outdoor footwear, clothing and equipment to the people of Ukraine on the frontline. The items sent are a drop in the ocean but we hope they make a difference to those remaining in Ukraine and suffering risks and hardship. We #StandWithUkraine πΊπ¦
We stand with the people affected by the war in Ukraine and plan to send clothing to Poland to support the many in need. We invite you to similarly see what you can do to help. Find a local support initiative or donate. Our hearts are with you, Ukraine ππ #standwithukraine
@RustyTheSnowman Hi Russell, from what I can see on our system it looks like credit was given on 02/02, but I've asked our sales team to investigate this further for me and I will update you as soon as possible. Thank you, Isobel
@SteveWr33969256 Hi Steve, thanks for your message. To clarify, we do not directly repair anything, if we receive complaint of a faulty product these are sent back to the supplier of that specific product. I will get our team to be in touch directly to confirm. Thank you, Isobel
@JuliaCrosland@RoyalMail Hi Julia, I've replied to your latest tweet and sent through a private FB message - let me know if you still need help with this. Thanks, Isobel
@etienepires Really sorry to hear about this Etiene, could I take your order number and I can look to see if there is something I might be able to do to help? Thank you, Isobel