Jess Wood

Hello. I'm Jess Wood, I live in London, this is my blog:

[Jess Wood @owibl]

He flew the entire way sitting up on his outward trip and he needs someone to just show him how to recline his seat! Would appreciate it so much if you could help. His name is Malcolm Coombs and he deserves to be treated like the legend he is.

[Jess Wood @owibl]

@Qantas please will you ask one of your lovely cabin crew to help my elderly grandfather travelling on the QF9 from Melbourne to London Heathrow via Perth today 9th Jan?He’s flying the return leg of his first trip in business and he’s too proud to ask how to operate his seat...

[Jess Wood @owibl]

@HabitatHelp Why don't you point out your inch sizes for your frames on your website are rounded? I've got over £100 of prints that are all the wrong size for frames I've ordered from you as gifts. Beyond disappointed and stuck with useless prints that won't fit.

[Jess Wood @owibl]

Still not heard back...

[AV @aardvark4000]

@TicketWebUK hi! Am trying to get some complimentary tickets I was promised but nobody is getting back to me. Can you help please?!

[Jess Wood @owibl]

@British_Airways still no reply to a message I sent on the 25th July asking for help with a flight you have cancelled (and given no reason for the cancellation). I have only been offered a flight 3 days later. When are you going to respond?

[Deborah J @Deborah_A_J]

3/3 So, @MINIUK: 4 MINIs in the family. 4 months of calls and messages, and Cooper BMW Thames Ditton STILL won't talk to us about our damaged Mini Cooper S? #MINIWontTalk #MINICustomerDISService #LoveTheCarHateTheCare #MINImalCare #MINIWhoCares?

[Deborah J @Deborah_A_J]

2/3 Sorry, @MINIUK, but Cooper BMW Thames Ditton are letting you and your customers down. STILL waiting for Dominic Strickland and Andrew Amiss to call. How long does it take? #4MonthsLater #SomethingAmiss? #StricklySalesOnly #MINIUK #MINI #MINI3doorhatch

[Deborah J @Deborah_A_J]

1/3 Thank you Rob @MINIUK for your all your efforts, but 4 months on, still no response from Cooper Thames Ditton. #MINImalResponse #CustomerDISservice #MINI3doorhatch #MINI #LoveTheCarHateTheCare #DoIHaveToSHOUT?

[Jess Wood @owibl]

@GAMEHelps please can you respond to my tweet sent over 24 hours ago. My item has been dispatched to a store that does not exist!

[Jess Wood @owibl]

@GAMEHelps site allowed me to dispatch an item for C+C to a store that no longer exists:I called but have had no further info - pls help!

[Jess Wood @owibl]

@officialUKMail possibly the most useless delivery service in the world. Your driver gave my parcel to a RANDOM PERSON in a lift. WHY?!?!

[Jess Wood @owibl]

@officialUKMail you need to follow me for me to do so

[Jess Wood @owibl]

@officialUKMail my parcel was left with unknown neighbour (I have 21) and I have called your call centre 3x and emailed 2x with no response!

[Jess Wood @owibl]

London from above. https://t.co/6k3WHtRbgG

[Jess Wood @owibl]

A favourite few. https://t.co/PFMjtPhNjx

[Jess Wood @owibl]

@AmericanAir reported lost kindle online but reply says JFK doesn't use this system. On flight AA107 1st Sep LHR to JFK. Who do I contact?

[Jess Wood @owibl]

Philippines Finale. https://t.co/LTb143Bi8R

[Jess Wood @owibl]

Hearts & Hands. https://t.co/uzqghwR2O6

[Jess Wood @owibl]

Lounging in luxury in Boracay. https://t.co/p99JoyeylA

[Jess Wood @owibl]

Summer in December. https://t.co/mAzksHS3DE