On the up after spending over a year of hell going through the courts to see my beautiful 9 yr old daughter - thank God she was too strong for the alienators.
@virginmedia So why has no one mentioned this during any of the numerous calls that I have made?
The staff in the shop claim that they are unable to help either - "you have to call on the phone"
Talk about making things difficult- but then your still collecting more money π° aren't you
@virginmedia Then why cannot you change the name on the account and start me off as a new customer without the need to send an engineer to remove the equipment and then another one to reinstall new equipment- common sense!
Your acting like a cartel
Sometimes things happen that change
@virginmedia The account is in the name of my ex - I won't put it on here. Yes I alone pay the account as I have done for over 2 years.
Initially things were bad and it was the last thing on my mind - however so much for the "customer"
@virginmedia Virgin media - poor customer service shame on you, separated from ex partner some time ago but virgin media not only want money to swap account over but won't consider me as a new customer- they just want to keep taking the money - GREEDY π°π°π°
@DavidHorne David good to see your out and about within your business- how about looking into my complaint-so sad that some of your staff think it's ok to threaten to throw a 9 yr old off the train and call the police π¨
@Virgin_TrainsEC@DavidHorne David - good to see things getting actioned accordingly. Shame the same can't be said for my compliant which appears to have been completely ignored. Perhaps I should write a formal letter to you - where are you based?
I'm fed up with sending emails which are ignored.
@ChiOnwurah Chi - don't forget the children of Newcastle be they Muslim, Christian, Jewish, Chinese, Hindu or any other religion, nationality, or creed that are stopped from seeing a loving parent and or alienated against a loving parent for no valid reason.