If I had convinced you to apply for @BiltRewards credit card in the past, I'm extremely sorry. I have misguided you to use product with one of the worst customer service department.
They have a set a new standard for how bad a customer service can be.
@CSKSupport This was resolved a couple of hours ago. It took 20+ follow-ups across three different channels (email, support portal, twitter) and some financial loss as withdrawals/deposits were restricted :(
@CoinSwitch I'm trying to reach your customer support to unblock my INR withdrawals for over two weeks now but no luck. I keep getting the same copy-pasted reply on my emails. What's going on?
I regret relying on @RobinhoodApp banking for an important wire transfer.
4 days, 10 support chats and I'm still waiting. As per support, it should be completed end of the day today or 08/16.
I learnt my lesson, so you don't have to.
cc: @AskRobinhood
@zebpaysupport What I am asking is provided me an option where I can get 1 INR in my Zebpay balance to 1 INR in some other exchange. Can you help with this? (3/3)
@zebpaysupport Transferring to other exchanges is not an optimal solution considering your exorbitant fees and price slippage. Do you have any way to avoid these fees and slippage? (2/2)
@zebpaysupport Just giving the option to cancel withdrawal is not sufficient, we need a way to transfer funds to our bank accounts.
Transferring to other exchanges is not optimal solution considering your exorbitant fees and price slippage. Do you have any way to avoid these fees and slippage?
@zebpay@zebpaysupport The fiat withdrawal issue is ongoing for almost 50 days now. Do you have any postmortem on this issue or a customer communication about explaining what's the actual issue and what are you doing to fix this?