Abhinave P Saji

Mechanical Engineer

[vaishakhnb @vaishakhnb36]

After purchasing the Ola Electric two-wheeler on 20.09.2023, within just four months of use, the vehicle suddenly stopped functioning on 12.01.2024. It was immediately taken to the showroom, and a complaint was registered. Upon inspection, the company informed me that the hub motor had to be replaced, and the vehicle was kept in the showroom for approximately two weeks.

Shockingly, on 06.06.2024, the same issue with the hub motor recurred. Once again, the hub motor had to be replaced, and the vehicle remained in the showroom for another two weeks, incurring a cost of around ₹23,000 (covered under warranty).

Subsequently, on 31.07.2024, the vehicle developed a software issue and remained in the showroom for 2–3 weeks. Again, on 02.08.2024, further complaints arose regarding the brakes and software. On 21.09.2024, the vehicle broke down yet again, and the MCU had to be replaced, keeping it in the showroom for another two weeks. The MCU, costing approximately ₹18,000, was replaced under warranty.

On 29.03.2025, the battery — a critical component costing nearly ₹36,000 — was also replaced under warranty. However, on 21.07.2025, the motor failed once again. When I took the vehicle to the service center, I was shockingly informed that “spare parts are not available.” As a result, the vehicle remained idle in the showroom for one month. On 29.08.2025, the vehicle was delivered back to me after the showroom claimed that all complaints had been resolved.

But, to my utter shock, after driving just 10 km, the same issue occurred again, and the vehicle broke down in the middle of the road, causing me severe mental stress and inconvenience. This incident must be highlighted because after keeping the vehicle for one month in the showroom and later assuring me that the issue was rectified, the same failure occurred within just one hour of delivery. This clearly demonstrates the poor service quality and negligence of the service center.

It is extremely important to emphasize that this is the third time the hub motor has failed and been replaced, yet the problem persists. This clearly reflects the poor quality of components and substandard manufacturing practices. A consumer who has spent his hard-earned money on an electric vehicle does not expect it to spend more time in the showroom than on the road.

Every time the vehicle broke down, it had to be towed at an additional expense and then kept idle in the showroom for 2–3 weeks, further adding to my hardship. During such breakdowns, I was forced to commute by bus for my job, facing daily inconvenience, additional expenses, loss of valuable time, and sheer frustration.

By October 2025, the vehicle will complete two years since purchase. Shockingly, within this short span, it has already spent nearly 4–5 months in the showroom for repairs. Such repeated failures, poor service, and unavailability of spare parts have caused me immense hardship, mental trauma, financial loss, and emotional stress.

While these failures occurred during the warranty period and the replacements were covered, the real fear and injustice lie in the future: once the warranty expires, the same recurring issues will force me to bear enormous expenses for motors, batteries, and other costly components. This amounts to unfair trade practice, as no consumer can be expected to repeatedly suffer breakdowns and later spend lakhs of rupees on parts that clearly have inherent manufacturing defects.

The Ola Electric two-wheeler, instead of being a convenient and eco-friendly solution, has turned into a source of constant distress, repeated breakdowns, and financial burden, defeating the very purpose for which it was purchased.

I also want to highlight that I never intended to join Twitter, but Ola’s repeated negligence and poor service compelled me to raise my voice publicly here. I have even filed an online grievance, but the company’s response was unfair, dismissive, and the issue still remains unresolved.

This has been, without a doubt, the worst experience I have ever had with any vehicle manufacturer. Ola Electric has failed not only in delivering a reliable product but also in providing even the most basic after-sales service that every consumer rightfully deserves.

📌 I am also attaching photos and videos which clearly prove that I was delivered a defective vehicle, further strengthening my case.
#CustomerService, #DontBuyOla, #ConsumerRights, #Frustration,#OlaElectricFailure,#PoorService,
#ConsumerJustice,#DefectiveProduct,#CustomerExperience,#OlaIssues

[Abhinave P Saji @p_abhinave]

@vaishakhnb36 @Olacabs @ola_supports @OlaElectric @ankit_bhati1 @bhash 💯 Absolutely agree with you. A vehicle breaking down multiple times within 2 years, especially with repeated motor & battery failures, clearly shows serious manufacturing defects. Consumers should not be treated as test subjects for poor quality products. @OlaElectric

[Abhinave P Saji @p_abhinave]

@SamsungIndia Appreciate that. Do the needful and resolve the issues.

[Abhinave P Saji @p_abhinave]

What the hell is happening. Its my 2nd samsung device that I'm getting green line after a simple update. Dont know how a 2yr old phone gets a green line by an update from its company itself. Is this any strategy. @SamsungMobile @SamsungMobileUS @SamsungIndia @Samsung

[Abhinave P Saji @p_abhinave]

It clearly shows that my tyre will only go for just 11k kms. Which is very very lower than your competitors. I strongly believe that it's a mistake by your team. So please clear my issue ASAP. I contacted your support team but results was pathetic.

[Abhinave P Saji @p_abhinave]

@GoodyearRacing @goodyear @goodyearbr i purchased a tyre from goodyear authorized store on july and run about nearly 2000km. On August the tyre got complaint due to hit by something. Then i went for warranty claim. After their inspections they mentioned (which is on above pic)

[Abhinave P Saji @p_abhinave]

After inspection they mentioned it worn out 17 percent(which is above the percentile for their free of cost replacement). Now i need to know that, does it worn out 17percent by just 2000km the life of the tyre mentioned by the company is toooo high.

[Abhinave P Saji @p_abhinave]

This is the real stupidity @SamsungIndia @SamsungMobile My phone display got replaced and after a week again its not working. O submitted service centre and its been 4 days, still they are waiting for company approval. Why this much lag. Heyy guys this is the PREMIUM SERVICE.

[Abhinave P Saji @p_abhinave]

@SamsungIndia @RoastHimJim

[Abhinave P Saji @p_abhinave]

This is unfair @SamsungIndia @SamsungMobile . I'm a big fan boy of samsung. I had, s8,s9 . These where brillian phones. Since i bought an s20 plus. It's been 2+ yrs. Few days before i got an update. I updates it today nd after that there is a green line appearing on my screen.😑

[Abhinave P Saji @p_abhinave]

I enquired for resolution and got to know that it cost around 18k+ for resolving it. Is this the premium care given buy samsung for a premium customer. But still i believe on the brand and resolve my issue ASAP

[Abhinave P Saji @p_abhinave]

@ketanchawda786 @SamsungIndia @SamsungMobile Have your problem solved

[Abhinave P Saji @p_abhinave]

#VamosArgentina
Messsiiiiiii💥💥💥

What a game🔥
Well played @KMbappe

[Universal Curiosity @UniverCurious]

Could bananas become a green alternative to cotton or silk?

Credit @TechInsider

[Abhinave P Saji @p_abhinave]

@ImpexHome I bought a 3 burnered glass top gas stove from a shop. Its get complainted within an month. And when i tried to contact service center. they simply providing the service manager nmbr. And nothing happened yet. Is this your service also the product is under warranty.

[Abhinave P Saji @p_abhinave]

@elonmusk Belated Birthday wishes machaaa😘❤️💕

[Abhinave P Saji @p_abhinave]

@Rosefranko1431 Cycle vittitt poi bike medik mishtr

[Abhinave P Saji @p_abhinave]

@AstronomyPicx In kerala : അമ്പിളിമാമൻ 😊

[Abhinave P Saji @p_abhinave]

@Chenthamara9 Ath ichiri uppum cherth kazhichamathii😂

[Abhinave P Saji @p_abhinave]

@Nikhilj3201 @daksha_bharath @PrithviOfficial Chelpo twitter ne restrict cheyth kanm😂.athaalo ivde ndkne