Chaos in all flights for air india ,pulled out of the aircraft after boarding and asked to change aircraft just before take off . Clueless unhelpful staff #badexperience
Disappointed with DTDC service ,I had a package sent by my opticians on 7th of May ,without even reaching out to me the delivery agent has updated the delivery as first as “receiver refused” and second as “receiver not available
#DTDC#Courier#ServiceComplaint#CustomerService
Have you ever faced poor customer service that left you feeling disappointed and frustrated? That's what happened to me when I received milk from Zepto that had a foul and weird taste. Despite reaching out to them, no resolution was given, and they didn't take accountability for their poor service either
But then something unexpected happened. Even though I hadn't tagged them, Amul (GCMMF) reached out to me and apologized for the issue. They explained that the problem could have been due to incorrect temperature maintained at the cold storage facility and were more than happy to give me a replacement for Amul gold milk and Masti Dahi.
It's refreshing to see a company as old and big like Amul (GCMMF) take ownership of a problem and go above and beyond to make it right. Customer service like this is hard to come by and should be celebrated. Thank you, Amul (GCMMF), for setting such a high standard.
Customer service aisa Amul (GCMMF) gold and Amul (GCMMF) Masti Jaisa
The most bizzare call from @zeptocares asking me if I had preserved the amul milk and dahi packet since I complained of a weird foul smell in both . And she was calling to inform the delivery team . Told her not to do a tick box job !!
Had a terrible experience with Zepto's recent delivery. The Amul gold milk, Amul masti dahi, and milky mist paneer delivered yesterday had an off taste and was inedible. The taste was almost poisonous. Unfortunately, the automated customer service help desk which communicates only via chat prompted by AI is of no use as it runs out of options to ask questions on the issues. This is very poor service. Disappointingly, there are no phone numbers to call anyone in Zepto. #Zepto #CustomerService
The funny XUV 700 feature video & Anand Mahindra’s witty response reminded me of one of the early long forgotten Mahindra SUV’s the “Armada Grand “which had a very sweet smiling grill hence got christened as “ Smilee “ at home. Cannot ever forget the fantastic response long before the twitter days to a blog written by us complaining about the troubles faced due to the poor functioning of the gear box. The head engineering @ M&M personally contacted us & replaced the entire gear box free of cost with the superior newer bolero’s gear box. Hum to us din se fan ho gaye Mahindra & Mahindra ka !!! We bid adieu to “Smilee” with a heavy heart when it was to be retired
@anandmahindra #mahindraandmahindra #MahindraScorpio
If Armada grand was called “smilee” by me because of the smiling grill, then my twin daughters who love the XUV 500 say that their XUV 500 is Handsome !!
@anandmahindra#mahindraandmahindra#MahindraScorpio
The funny XUV 700 feature video & Anand Mahindra’s witty response reminded me of one of the early long forgotten Mahindra SUV’s the “Armada Grand “which had a very sweet smiling grill hence got christened as “ Smilee “ at home.
Cannot ever forget the fantastic response long before the twitter days to a blog written by us complaining about the troubles faced due to the poor functioning of the gear box. The head engineering @ M&M personally contacted us & replaced the entire gear box free of cost with the superior newer bolero’s gear box. Hum to us din se fan ho gaye Mahindra & Mahindra ka !!! We bid adieu to “Smilee” with a heavy heart when it was to be retired @anandmahindra
@LICIndiaForever@LICIndiaForever - before you post glories of new policies make teach your officers customer service and difference between number of zeros in thousand and lakhs during payouts . Poor experience @LICIndiaForever especially the MG road office 61 W
@LICIndiaForever - please improve your customer service. After paying the premiums for 27 years, it has been a nightmare to get any response from any customer support officer. They are rude, not reachable and have only templated responses