@RAKBANKlive I have been following up a complaint for almost a month now 150647RR
Customer faces: Wrong charges, sends multiple emails, several calls stay on hold for 50 minutes
Bank: no response, no solution
That's RAK bank. #painfultobankwithrakbank
Please assist: @gulf_news
@RAKBANKlive I first raised this complaint on Feb 17th. A couple of calls back and fourth, huge amount of time wasted but still absolutely NO LUCK. So painful. Every time you say we will escalate it... but still in the same position.
@RAKBANKlive Turns out it was all a big waste of time after all. Rak bank is totally unwilling to be fair and help. After all these days and all these calls still in the same place. @RAKBANKlive, I give up - please close my account. Cannot use this bank again.
@RAKBANKlive I have cleared the outstanding and would like to close my account ASAP. Cannot deal with these delays and completely unfair and unprofessional behavior. #Painfultobankwithrakbank
@RAKBANKlive Wow! No follow up, no discussion and now i get a message saying "Your reversal request has been discarded"
#WTG#Painfultobankwithrakbank i cant think of any other ways to disappoint a 10 year + loyal customer. You leave me no choice but to cancel this credit card